Senior Program Manager - Strategic Programs

Csg Systems; Gauteng; Remote; ZAR 500 000 - 600 000; Full time

Job summary

A leading technology firm is seeking a Senior Program Manager to lead complex multi-product deliveries and drive strategic programs. The ideal candidate has over 10 years of experience in program management and is skilled in stakeholder communication and project management methodologies. This role offers flexibility with remote, in-office, or hybrid work options, and comprehensive benefits including healthcare, paid time off, and employee belonging groups.

Benefits

Work from Home, in-office, or hybrid options

Employee Belonging Groups

Healthcare: Dental, Medical coverage

Paid vacation, volunteer, and holiday time off

Qualifications

• 10+ years of professional experience, including 5+ years in program management.
• Strong expertise in managing complex, multi-functional projects.
• Hands-on executor thriving in high accountability environments.

Responsibilities

• Lead complex, multi-product deliveries with matrix management.
• Develop end-to-end delivery strategies and ensure stakeholder alignment.
• Track KPIs and facilitate Program Increment planning.
• Create and manage project budgets, adhering to scope, budget, and timelines.

Skills

Project management methodologies (Agile, Waterfall)

Stakeholder communication

Strategic planning

Risk mitigation

Collaboration and leadership

Problem solving

Technical acumen

Education

Bachelor's degree in Computer Science, Engineering, Business, or a related field

Relevant certifications (PMP, PRINCE2, Agile)

Job description

Senior Program Manager – Strategic Programs

Full‑time position posted today.

Responsibilities

• Lead highly complex, multi‑product deliveries with matrix management of other Project Managers within the same project or workstream.
• Develop and execute end‑to‑end delivery strategies, ensuring alignment across all project functions and stakeholders.
• Guide and manage complex transformation projects or workstreams within large‑scale programs.
• Define and implement program approaches and plans, coordinating multiple projects, vendors, and delivery teams.
• Track KPIs, benefits, and program integration while facilitating PI (Program Increment) planning.
• Create or approve project initiation documentation, delivery approaches, and success criteria.
• Contribute to the project or program delivery strategy.
• Deliver projects within agreed scope, budget, and timelines while managing risks, issues, and quality standards.
• Implement delivery practices and methodologies; facilitate workshops, meetings, and requirement‑gathering sessions.
• Stay close to technical and functional details, ensuring alignment between business and technical requirements.
• Develop and execute stakeholder communication plans; facilitate senior‑level discussions and governance meetings.
• Create and manage project budgets.
• Proactively identify and address delivery challenges, dependencies, and change management needs.
• Drive continuous improvement initiatives within the Delivery Practice or CSG, enhancing efficiency and best practices.
• Mentor and collaborate with less experienced Project Managers to support skill development and project success.

Qualifications

• Bachelor's degree in Computer Science, Engineering, Business, or a related field, or equivalent experience.
• Overall 10+ years of professional experience, including 5+ years in program management.
• Strong knowledge of project management methodologies (Agile, Waterfall, etc.).
• Relevant certifications (e.g., PMP, PRINCE2, or Agile certifications).
• Seasoned project or delivery professional with strong expertise in managing large, complex, and multi‑functional projects or workstreams.
• Ability to drive business outcomes through strategic planning, risk mitigation, and innovation.
• Collaborative leader who excels at coordinating cross‑functional teams and stakeholders.
• Organized, detail‑oriented, skilled in managing multiple project components, timelines, and deliverables.
• Resourceful problem solver who can effectively allocate resources and adapt to evolving priorities.
• Strong communicator who ensures transparency and alignment across all organizational levels.
• Hands‑on executor who thrives in high‑accountability environments, demonstrating strong technical acumen and delivery excellence.
• Ideal for professionals who may not directly manage people but influence outcomes through expertise, ownership, and collaboration.

Benefits & Perks

• Work from Home, in‑office, or hybrid options.
• Employee Belonging Groups.
• Healthcare: Dental, Medical coverage.
• Paid vacation, volunteer, and holiday time off.
• And so much more!

Location(s)

• ZA – Centurion (Remote)
• Portugal (Remote)
• South Africa (Remote)
• PT – Braga (Office)

Accommodation

If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at or email us at. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.

Equal Opportunity Employer

CSG is an affirmative action, equal opportunity / veteran / disabled / female / minority / sexual orientation / gender identity employer. CSG does not discriminate on the basis of age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law, are not taken into consideration during the hiring process.