Senior Product Success Strategist — Customer-Focused

Aha!; Gauteng; Remote; ZAR 600 000 - 900 000; Full time

Job summary

A leading software development company is seeking a Product Success Manager to provide consultative support to customers and guide them through the integration of their products. The ideal candidate will have six+ years of experience in product management and a strong preference for working directly with customers in fast-paced environments. This full-time position includes many benefits and opportunities for professional development.

Benefits

Medical, dental, and vision plans

Paid time off

Profit sharing

Paid parental leave

Education reimbursement

Qualifications

• Six+ years' experience defining, managing, or launching new functionality at a growing software or technology company.
• Experience working directly with customers and in product management or similar roles.
• Ability to influence or define go-to-market processes.

Responsibilities

• Guide organizations in improving innovation and software building.
• Deliver responsive customer service.
• Help customers integrate Aha! software with their existing tools.

Skills

Customer consultative support

Product management

Problem solving

Software application knowledge

Education

Experience in technology or software companies

Job description

A leading software development company is seeking a Product Success Manager to provide consultative support to customers and guide them through the integration of their products. The ideal candidate will have six+ years of experience in product management and a strong preference for working directly with customers in fast-paced environments. This full-time position includes many benefits and opportunities for professional development.