Senior Product Designer

Lifecheq; Cape Town; On-site; ZAR 500,000 - 800,000; Full time

Job summary

Lifecheq, a leading fintech company in South Africa, seeks an experienced Product/UX Designer to enhance their advisor platform. Your role will involve streamlining workflows and improving user experience by collaborating with various stakeholders. We offer a remote-first work environment with flexible hours, medical aid contributions, and opportunities for career growth as we scale.

Benefits

Remote-first work environment

Medical aid and insurance contributions

Paid maternity leave

Flexible working hours

Career growth opportunities

Qualifications

• 5-10 years of experience in a Product/UX Designer role.
• Portfolio showcasing end-to-end design work.
• Solid knowledge of Figma and modern design collaboration tools.

Responsibilities

• Collaborate with product managers and developers to improve advisor platform.
• Identify pain points and simplify complex processes.
• Create wireframes, prototypes, and high-fidelity UI designs.

Skills

User-centered design

Figma

Design collaboration tools

Interpersonal communication

Agile environment

Job description

About Lifecheq

Lifecheq is a fintech business operating in South Africa, specialising in personal finance. Our unique holistic approach to financial advice, combined with our market-leading advice platform, has redefined the category. We operate one of the fastest-growing and largest financial advice platforms in the mass affluent market. Our technology touches consumers, financial advisors, and large financial institutions. Our mission is to give everyone access to high-quality, personalised, and holistic financial advice.

About the role

In this role, you will work on our advisor platform to better serve advisors and their managers by streamlining their workflows and improving their overall experience.

What you’ll do

• Closely collaborate with product managers, developers, and other designers to turn designs into working features that meet the squad’s objectives and key results (OKRs).

• Identify pain points and simplify complex processes so financial advisers can focus more on clients and less on admin, and sales managers can manage teams effectively and make well-informed strategic decisions.

• Improve workflows such as lead management, prospecting, client management, fulfilment, approvals, policy servicing, and reporting.

• Regularly engage with advisors and sales managers to understand their challenges and identify opportunities for improvement.

• Plan and conduct usability tests to identify what works and what needs improvement.

• Leverage user data and behavioural insights to refine and enhance designs.

• Create wireframes, prototypes, and high-fidelity UI designs.

• Collaborate with the design team to ensure consistency, usability, and a cohesive experience across products.

• Contribute to the design system, ensuring scalable and reusable components.

• Ensure designs meet both business goals and user needs while delivering a smooth, intuitive experience.

What you’ll need

• 5-10 years of experience in a Product/UX Designer role, with a strong understanding of user-centered design principles.

• Portfolio showcasing end-to-end design work, from research and wireframing to high-fidelity UI design.

• Solid knowledge of Figma and modern design collaboration tools.

• Team spirit; strong interpersonal and communication skills to collaborate with various stakeholders.

• Proficiency in articulating and presenting design decisions, backed by research and data.

• Experience in an Agile environment, working closely with cross-functional teams.

• A problem-solving mindset and the ability to balance user needs with business objectives.

• Good time-management skills.

• Experience in the fintech industry is a bonus but not required.

What we offer

• Remote-first work environment with regular get-togethers for Cape Town-based team members.

• Medical aid and insurance contributions.

• Paid maternity leave.

• Flexible working hours to support work-life balance.

• An opportunity to grow with one of South Africa's leading fintech companies—your career trajectory grows as we scale.