Senior Print Account Manager — Client Growth & Delivery

Harrison Scott Associates; East London; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A printing company is seeking a Senior Account Manager in East London to provide first-class customer service and manage a portfolio of accounts. The successful candidate will ensure projects run smoothly, adhering to agreements, while leveraging their strong understanding of the print industry and commercial acumen. This role requires exceptional listening and communication skills to proactively grow customer accounts and resolve issues effectively.

Qualifications

• Proven experience in account management in the print industry.
• Ability to manage customer expectations and SLA adherence.
• Confidence in leading projects from inception to delivery.

Responsibilities

• Ensure contracts perform within the agreed SLAs.
• Provide support and guidance to customers.
• Manage budgets and timelines for project delivery.
• Develop and grow customer accounts.

Skills

Strong understanding of print

Commercial acumen

Exceptional listening skills

Communication skills

Project management

Job description

A printing company is seeking a Senior Account Manager in East London to provide first-class customer service and manage a portfolio of accounts. The successful candidate will ensure projects run smoothly, adhering to agreements, while leveraging their strong understanding of the print industry and commercial acumen. This role requires exceptional listening and communication skills to proactively grow customer accounts and resolve issues effectively.