Senior Portfolio Manager

Telebest; Gqeberha; On-site; ZAR 500 000 - 600 000; Full time

Job summary

A Facilities Management Company in Gqeberha is seeking a skilled professional to manage SLA agreements and oversee service providers' performance. Candidates must have at least 8 years of relevant experience, a Matric certificate, and a diploma or degree in Facilities Management or a related field. Knowledge of the OHS Act and quality management standards is essential. This role requires strong people management skills and customer relationship management.

Qualifications

• Valid SA Drivers License required.
• 8 years relevant experience in Facilities Management, CRM, and Financial Management.
• Knowledge of OHS Act and ISO 9001 Quality Management.

Responsibilities

• Manage back to back SLA agreements with suppliers and contractors.
• Monitor service providers’ performance and effect corrective action.
• Oversee people management and customer relationships.

Skills

Facilities Management

Property Management

Project Management

Financial Management

MS Word

MS Excel

MS PowerPoint

MS Project

MS Outlook

SAP knowledge

Education

Matric (Senior Certificate)

National Diploma / Degree in Facilities Management or related

Job description

Requirements

• Matric (Senior Certificate)
• National Diploma / Degree : Facilities Management, Property Management, Project Management, Operations Management or related FM formal qualification
• Valid SA Drivers License
• 8 yrs relevant experience in Facilities Management, CRM, Property Management & Financial Management
• MS Word, MS Excel, MS PowerPoint, MS Project & MS Outlook (Intermediate skill level), SAP knowledge
• Knowledge of OHS Act, ISO 9001 Quality Management, Risk Management Systems, Property Law & Contractual Law

KPAs

• Manage back to back SLA agreements with suppliers and contractors
• Monitor service providers’ (contractors) performance and effect corrective action on any deviations to the SLA
• People management
• Customer relationships
• Risk management
• Ensure quality systems of the Project Agreement are implemented and monitored on an ongoing basis for both technical and soft FM services
• Ensure compliance with Agreement contractual obligations and Company\'s authorization levels
• Review and report on monthly variance reports
• Quality, Environmental and Health & Safety Standards