Senior Personal Assistant

FirstRand Bank Limited; Sandton; On-site; ZAR 180,000 - 230,000; Full time

Job summary

FirstRand Bank Limited is seeking a proactive administrator to deliver timely and effective support to the Executive and Business, enabling focus on strategic priorities. You will plan schedules, maintain governance, and contribute to service delivery improvements while upholding cost-conscious resource use.

The role emphasizes building strong stakeholder relationships, compliant operations, and delivering high quality outputs in line with FirstRand standards and policies.

Responsibilities

• Provide administrative support to executives and business units.
• Plan and schedule manager activities to improve quality and service delivery.
• Maintain stakeholder relationships and ensure governance standards.

Job description

Job Description To deliver timely and effective administrative and personal support to the Executive and Business, enabling them to concentrate on strategic priorities and high-impact responsibilities. Act responsibly with work related resources to contribute to cost containment Effectively plan and schedule manager's activities to continuously improve quality and service delivery within area Continuously assess own performance, seek timely and clear feedback and request development where appropriate Produce high quality work by adhering to predefined standards and procedures and in accordance with compliance and governance standards Deliver on contracted performance objectives according to set procedures and agreed service level agreements Comply with relevant statutory, legislative, policy and governance requirements and adhere to processes and procedures related to area of specialisation Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service Build and maintain stakeholder relationships.

Closing Date Note

Important Closing Date Note Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below. 30/10/26

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

FirstRand provides a comprehensive range of financial services in South Africa and certain markets in broader Africa. The group also offers certain niche products and services in the UK and India. Listed on the Johannesburg Stock Exchange (JSE) and the Namibian Stock Exchange (NSX), FirstRand Limited is the largest financial institution by market capitalisation in Africa. The group follows a multi-branding approach. Its portfolio of financial services businesses includes FNB, RMB, WesBank, Ashburton Investments, Aldermore, MotoNovo and DirectAxis. Many are leaders in their respective segments and markets, offering transactional, lending, investment and insurance products and services The FirstRand Corporate Centre houses many of the critical functions required by a large and complex financial services group. The group's track record of delivering superior returns to shareholders has been achieved through a combination of organic growth, acquisitions, innovation and the creation of completely new businesses. The group’s purpose of delivering Shared Prosperity provides many opportunities for employees to innovate to address social and environmental challenges in our markets. All of our businesses have successful Volunteering programmes which also allow employees to adopt and support causes close to their hearts.