Senior Operations Manager

Placements24; Johannesburg; Hybrid; ZAR 1,000,000 - 1,500,000; Full time

Benefits offered by this job

Competitive salary

Health insurance

Paid time off

Remote-friendly environment

Professional development

Job summary

Placements24 is seeking a Senior Operations Manager to lead strategic operational plans and oversee remote day-to-day activities across departments. This role focuses on driving efficiency, cross-functional collaboration, and scalable processes within a fully remote environment.

The ideal candidate has extensive operations leadership experience, strong data analysis skills, and a track record of delivering cost-effective improvements in remote settings.

Qualifications

• 7+ years of progressive experience in operations management, including remote or distributed teams.
• Ability to develop and execute strategic plans and manage complex projects.
• Strong leadership for remote teams.
• Excellent analytical, problem-solving, and decision-making capabilities; proficient in data analysis tools.
• Bachelor's degree in Business Administration, Operations Management, or related field; Master's preferred.

Responsibilities

• Develop and implement strategic operational plans to achieve company objectives, ensuring alignment with overall business goals within a remote work structure.
• Oversee daily operations, including resource allocation, project management, and workflow optimization to enhance productivity and reduce costs.
• Lead, mentor, and manage remote teams across various departments, fostering a culture of high performance and continuous improvement.
• Monitor operational performance using key metrics and data analysis, identifying areas for improvement and implementing corrective actions.
• Ensure compliance with all relevant regulations and company policies, maintaining high standards of quality and service delivery across all remote operations.

Skills

Strategic planning

Operations management

Remote leadership

Data analysis

Project management

Education

Bachelor's degree in Business Administration

Master's degree preferred

Job description

About the Role

Our client is seeking an experienced and highly motivated Senior Operations Manager to lead their operational strategies and execution entirely remotely. This pivotal role involves overseeing day‑to‑day business activities, implementing strategic plans, and ensuring maximum efficiency across all departments from a remote setting. You will be instrumental in driving process improvements, managing cross‑functional teams, and fostering a productive and collaborative remote work environment. The ideal candidate is a strategic thinker with a proven track record in optimizing operations and a strong ability to lead and inspire teams without physical proximity, ensuring seamless communication and project delivery in a fully remote setup.

Key Responsibilities

• Develop and implement strategic operational plans to achieve company objectives, ensuring alignment with overall business goals within a remote work structure.
• Oversee daily operations, including resource allocation, project management, and workflow optimization to enhance productivity and reduce costs.
• Lead, mentor, and manage remote teams across various departments, fostering a culture of high performance and continuous improvement.
• Monitor operational performance using key metrics and data analysis, identifying areas for improvement and implementing corrective actions.
• Ensure compliance with all relevant regulations and company policies, maintaining high standards of quality and service delivery across all remote operations.

Requirements

• Minimum of 7 years of progressive experience in operations management, with a significant portion in a remote or distributed team environment.
• Proven ability to develop and execute strategic plans and manage complex projects successfully.
• Strong leadership skills with experience managing and motivating remote teams effectively.
• Excellent analytical, problem‑solving, and decision‑making capabilities, with proficiency in data analysis tools.
• Bachelor's degree in Business Administration, Operations Management, or a related field; Master's degree preferred.

Benefits

• Highly competitive salary and performance-based incentives.
• Comprehensive health, dental, and vision insurance coverage.
• Generous paid time off and flexible work schedule options.
• Professional development opportunities and budget for continuous learning.
• A fully remote work environment with supportive team collaboration tools and practices.