Senior Operations Manager

Workforce Staffing - Gauteng; Gauteng; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A leading staffing solution provider in South Africa is seeking a Senior Operations Manager to oversee and optimize operations. The ideal candidate should have a Bachelor’s degree and proven experience in a senior operations role within the FMCG or Food and Beverage sectors, strong leadership capabilities, and analytical skills. This opportunity offers a chance to drive operational excellence in a dynamic environment.

Qualifications

• Proven experience in a senior operations management role within the FMCG or Food and Beverage industry.
• Strong leadership skills with a proven track record of developing teams.
• In-depth knowledge of operational principles and methodologies.

Responsibilities

• Develop and implement operational strategies aligned with company vision.
• Manage relationships with vendors and stakeholders to ensure quality service delivery.
• Streamline operational processes to maximize efficiency.

Skills

Leadership skills

Problem-solving abilities

Analytical skills

Communication skills

Education

Bachelor's degree in Business Administration or related field

Tools

Operations management software

Job description

Senior Operations Manager

A dynamic partner to the Food and Beverage industry is looking for a Senior Operations Manager to oversee and optimize all aspects of the company's operations to ensure efficiency, productivity, and profitability.

Duties & Responsibilities

• Strategy and Planning:
  • Develop and implement operational strategies, goals, and objectives aligned with the company's overall vision.
  • Conduct regular analysis of operations to identify areas for improvement and implement appropriate solutions.
  • Collaborate with the executive team to develop and refine business plans and operational budgets.
  • Stay updated on industry trends and best practices to drive continuous improvement.
• Team Leadership and Management:
  • Provide strong leadership to the operations team, ensuring clear communication, effective collaboration, and a positive work environment.
  • Recruit, train, mentor, and motivate a high‑performing operations team.
  • Set performance goals and provide regular feedback and performance evaluations.
  • Foster a culture of accountability, excellence, and continuous learning.
• Operations Optimization:
  • Streamline operational processes and procedures to maximize efficiency and minimize costs.
  • Develop and implement performance metrics and KPIs to measure operational effectiveness.
  • Identify bottlenecks and inefficiencies and develop and execute strategies to address them.
  • Optimize supply chain management, inventory control, and logistics to ensure timely delivery of products / services.
• Risk Management and Compliance:
  • Develop and implement risk management protocols to identify and mitigate operational risks.
  • Ensure compliance with relevant laws, regulations, and industry standards.
  • Monitor and maintain appropriate levels of insurance coverage for operational activities.
• Vendor and Stakeholder Management:
  • Manage relationships with key vendors, suppliers, and partners to ensure seamless operations and quality service delivery.
  • Collaborate with cross‑functional teams to align operational activities with the needs of other departments.
  • Communicate effectively with internal and external stakeholders, including executives, team members, and clients.

Desired Experience & Qualification

• Bachelor's degree in Business Administration, Operations Management, or a related field.
• Proven experience in a senior operations management role, preferably within the hospitality, FMCG or Food and Beverage industry.
• Strong leadership skills with a track record of effectively managing and developing teams.
• Excellent problem‑solving and decision‑making abilities, with a focus on data‑driven insights.
• In‑depth knowledge of operational principles, processes, and methodologies.
• Strong analytical and strategic thinking skills.
• Exceptional communication and interpersonal skills.
• Demonstrated ability to drive change and lead process improvement initiatives.
• Proficient in using relevant software and tools for operations management.

Package & Remuneration

Should you not receive a response within 14 days, please consider your application as unsuccessful.