Senior Operations Leader: Outbound Sales & BPO Growth

Rewardsco; Umhlanga Rocks; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A leading service provider in Umhlanga Rocks is seeking a Senior Operations Manager to optimize BPO and sales delivery teams. You'll focus on revenue growth, improve efficiency, and develop a high-performance team. The ideal candidate has at least 5 years in sales operations, with strong analytical and stakeholder engagement skills. Benefits include comprehensive health insurance and access to top-tier resources.

Benefits

Comprehensive Health and Wellness

Top-Tier Resources and Amenities

Qualifications

• Minimum 5 years experience in sales operations or campaign management.
• 2 years in a management role.
• Ability to translate business objectives into actionable plans.

Responsibilities

• Lead operational strategy to meet and exceed campaign goals.
• Drive sales performance with clear KPIs and coaching.
• Build strong client relationships through engagement.

Skills

Sales operations management

Analytical capability

Cost optimization

Stakeholder engagement

Performance management

Tools

CRM systems

Sales enablement tools

Job description

A leading service provider in Umhlanga Rocks is seeking a Senior Operations Manager to optimize BPO and sales delivery teams. You'll focus on revenue growth, improve efficiency, and develop a high-performance team. The ideal candidate has at least 5 years in sales operations, with strong analytical and stakeholder engagement skills. Benefits include comprehensive health insurance and access to top-tier resources.