Senior Operations Leader — Growth, Compliance & Strategy

Level-Up; Johannesburg; On-site; ZAR 800 000 - 1 200 000; Full time

Job summary

A leading financial services firm in Johannesburg is seeking a Senior Operations Manager. This role involves leading operations, driving revenue growth, and ensuring client retention while managing risks and maintaining regulatory compliance. The ideal candidate must possess strong leadership skills, at least 7 years of experience in operations management, and a sound understanding of business processes. This position is critical to fair client service and strategic growth initiatives.

Qualifications

• 7-10 years of experience in operations management within financial services.
• At least 3 years in a senior leadership role.
• Proven ability to manage large teams in complex environments.

Responsibilities

• Execute strategic initiatives aligned with company objectives.
• Oversee operational governance and adherence to regulatory standards.
• Lead operational initiatives that drive revenue growth.

Skills

Operations management

Leadership

Analytical skills

Problem-solving

Communication

Regulatory compliance

Customer-centric approach

Education

Matric / Grade 12

BCom in Business Management

MBA

Job description

A leading financial services firm in Johannesburg is seeking a Senior Operations Manager. This role involves leading operations, driving revenue growth, and ensuring client retention while managing risks and maintaining regulatory compliance. The ideal candidate must possess strong leadership skills, at least 7 years of experience in operations management, and a sound understanding of business processes. This position is critical to fair client service and strategic growth initiatives.