Senior Onsite IT Support Engineer

GMI Advisory; Durban; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A technology consulting firm in Durban is seeking a temporary IT support specialist with a minimum of 5 years in infrastructure experience. The role includes server maintenance, troubleshooting, and providing 24/7 remote support. Candidates should hold a Bachelor's Degree or equivalent and have strong knowledge of Microsoft systems. This is a 12-month contract with a focus on reliability in commuting or relocating to Durban.

Qualifications

• Minimum 5 years Infrastructure experience.
• Required Network Certifications: A+, N+.
• Experience in Cloud and Server Certifications.

Responsibilities

• Perform website maintenance and support.
• Manage server support, backup, maintenance, and security.
• Setup and troubleshoot desktop, laptop, and mobile devices.

Skills

Infrastructure experience

Integrity and confidentiality

Analytic thinking

Problem-solving skills

Microsoft System experience

Education

Bachelor's Degree Equivalent NQF7

Diploma

Tools

VMware (ESXI SERVER)

Microsoft Office 365

SAGE Pastel

SAGE VIP

VEEAM

Job description

QUALIFICATIONS AND REQUIREMENTS

• Minimum 5 years Infrastructure experience
• Integrity and confidentiality
• Bachelor's Degree Equivalent NQF7
• Network Certifications (A+, N+)
• Cloud certifications
• Server Certifications
• Microsoft System experience.
• Excellent knowledge of Microsoft programmes & applications, Network and switching, Microsoft Applications, and - Server System maintenance.
• ERP systems: 5 years (Preferred)
• Server: 5 years (Preferred)
• Web development: 5 years (Preferred)
• Education: Diploma (Preferred)

KEY RESPONSIBILITIES

• Website Maintenance and support
• Good analytic thinking & problem-solving skills. Logical thinker, problem solver.
• Server support including backup, maintenance, and security (VMware (ESXI SERVER))
• Windows servers maintenance and support
• Desktop / Laptop / Tablet / Mobile Device setup, management, and troubleshooting
• Windows STD 2012 server
• Windows 2008 SMB server (windows server)
• Hardware maintenance and updates
• Maintenance and troubleshooting all other hardware
• New server setup, configuration and data migration
• Microsoft Office 365 Email management and encryption
• SAGE Pastel
• SAGE VIP
• Microsoft Office
• VEEAM backup and replication
• Anti-virus management on a system-wide level
• Video Conferencing support (Teams, Cisco and Zoom support)
• Update and installation of software as required (patch management)
• Daily Backup
• Server backup
• Password and user management
• Firewall and security support
• Cloud support
• Mikrotik
• VPN support
• Linux support
• Active directory support
• LAN and WAN support
• 24 / 7 remote support
• Cyber Security Awareness

JOB DETAILS

Job Type: Temporary

Contract length: 12 months

Ability to commute / relocate: Durban, KwaZulu-Natal - Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s): Are you able to work in an onsite setting?

NB!!! CV FORMAT MUST BE PDF