Senior OEM Aftersales Training Lead

Executiveplacements.Com - The Job Portal; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading automotive recruitment service in South Africa is seeking an Aftersales Trainer to develop and implement specialized aftersales training programs for dealership personnel. The ideal candidate should have over 5 years of experience in the automotive aftersales environment, strong communication skills, and a valid driver’s license. This full-time position emphasizes improving operational and customer service skills within the dealership network.

Qualifications

• 5+ years of experience in an automotive aftersales environment.
• Strong communication and presentation skills.
• Valid driver’s licence and willingness to travel frequently.

Responsibilities

• Develop and deliver training programs for dealerships.
• Conduct assessments and audits of aftersales operations.
• Monitor and evaluate training effectiveness.

Skills

Training delivery

Interpersonal skills

Communication skills

Data analysis

Knowledge of automotive systems

Education

Qualification in a related field

Tools

Learning Management Systems (LMS)

Dealership Management Systems (DMS)

Job description

A leading automotive recruitment service in South Africa is seeking an Aftersales Trainer to develop and implement specialized aftersales training programs for dealership personnel. The ideal candidate should have over 5 years of experience in the automotive aftersales environment, strong communication skills, and a valid driver’s license. This full-time position emphasizes improving operational and customer service skills within the dealership network.