Senior Network Engineer (Level 3)

Lesley Snyman & Associates; Johannesburg; On-site; ZAR 300 000 - 400 000; Full time

Job summary

An international company is seeking a 2IC for their Service Desk, requiring 5–8 years of network engineering experience in IT Services. Candidates must possess skills in troubleshooting and analytical thinking. This office-based position has set working hours from 10:30 to 19:30, Monday to Friday. Responsibilities include installation, configuration, and troubleshooting of networks and servers, along with direct client engagement to ensure project success.

Qualifications

• 5–8 years network engineering experience within IT Services and Managed Services environments.
• Proficient in Microsoft Server, Exchange, SQL, IIS, Cisco Internetworking, VPN, firewalls, backups, network infrastructure, and Cloud services.
• Hands-on experience with VOIP / SIP telephony systems, virtualization, and enterprise backup solutions.
• Strong troubleshooting, analytical, and client-facing skills.

Responsibilities

• Installation, configuration, and troubleshooting of server operating systems, applications, network infrastructure, and endpoints.
• Monitoring, maintaining, and optimizing network, server, and cloud services for enterprise clients.
• Engaging with stakeholders to assess project requirements and provide technical guidance.
• Liaising with team members to ensure timely project delivery and issue resolution.
• Identifying risks and implementing contingency plans proactively.
• Documenting configurations and performing troubleshooting as required.
• Mentoring and assisting junior team members in technical and operational tasks.

Skills

Network engineering

Troubleshooting

Client-facing skills

Analytical skills

Education

Completed Matric / Grade 12

MCSA | MCITP

CCNA | CCDA | CCVP | CCIE

VCP

Project+ | Network+

Fortinet NSE4 – NSE8

Tools

Microsoft Server

Exchange

SQL

IIS

Cisco Internetworking

VPN

Firewalls

Backups

Network infrastructure

Cloud services

VOIP / SIP telephony systems

Virtualization

Enterprise backup solutions

Job description

This is a 2IC role, reporting to the Service Desk Manager (in Manage Services Department).

Please note: This is an office / based (not hybrid) position for an international company with set working hours.

10:30 – 19:30 (Monday – Friday)

Qualifications and Certifications

• Completed Matric / Grade 12
• MCSA | MCITP
• CCNA | CCDA | CCVP | CCIE
• VCP
• Project+ | Network+
• Fortinet NSE4 – NSE8

Minimum Requirements

5–8 years network engineering experience within IT Services and Managed Services environments.

Proficient in Microsoft Server | Exchange | SQL | IIS | Cisco Internetworking | VPN | firewalls | backups | network infrastructure | Cloud services.

Hands‑on experience with VOIP / SIP telephony systems, virtualization, and enterprise backup solutions.

Strong troubleshooting, analytical, and client‑facing skills.

Key Performance Areas

• Installation, configuration, and troubleshooting of server operating systems, applications, network infrastructure, and endpoints.
• Monitoring, maintaining, and optimizing network, server, and cloud services for enterprise clients.
• Engaging with stakeholders and clients to assess project requirements and provide technical guidance.
• Liaising with team members, management, and clients to ensure timely project delivery and issue resolution.
• Identifying risks and implementing contingency plans proactively.
• Analyzing existing operations and recommending process or technical improvements.
• Scheduling and conducting training sessions for team members or client staff.
• Updating work schedules, documenting configurations, and performing troubleshooting as required.
• Mentoring and assisting junior team members in technical and operational tasks.
• Writing progress reports and delivering presentations to internal and client stakeholders.