The successful candidate will play a key role in liaising with buyers, coordinating with design and QA teams, and managing product lifecycles from development to delivery.
Key Responsibilities
Buyer & Sales Support
- Handle all buyer queries and ensure prompt, accurate communication.
- Assist with line showings and follow-up on sales meetings.
- Attend line showings, take notes, and support Coordinators with style briefs.
- Send style briefs accurately and within set deadlines.
Product Development & Coordination
- Verify purchase orders (POs) against allocated indents.
- Maintain constant communication with Coordinators regarding buyer costings and fabric styling.
- Liaise with Design teams on design requirements, amendments, tech packs, technical drawings (TDs), and CADs.
- Assist in the sample approval process.
- Check photo samples against CADs and TDs, attaching relevant photo sample cards.
- Verify lab dips and trims against original swatches.
Approvals & QA
- Prepare approval documentation with original swatches attached.
- Communicate approval comments to suppliers and file lab dips / trims post-approval.
- Assist Coordinators in costing styles across different fabric types, finishes, and levels of complexity.
- Confirm delivery dates and assist in maintaining costing / style files.
Quality Assurance
- Action QA comments efficiently and accurately.
- Participate in fittings and technical discussions with the QA team.
- Assist in compiling QA, PPS (Pre-Production Samples), and Shipping Sample reports.
- Ensure PPS reports are sent, received, and actioned by suppliers.
- Check samples against indent system, CADs, and TDs.
- Submit reports to QA and verify all measurements and comments.
Supplier Communication & Documentation
- Clearly communicate QA reports and graded specifications to suppliers.
- Provide full commentary on all failed QA samples.
- Keep the indent system accurately updated.
- File all QA reports and graded specifications.
- Prepare sealed samples and paperwork for QA rail and submit QA packs to the warehouse.
Warehouse & Delivery
- Follow up with the warehouse for BPS (Bulk Production Samples) a week before delivery.
- Check final samples against indent, CAD, and TDs.
- Verify all documentation (order number, RSP, delivery date, etc.) and submit for final checks.
Requirements
- Minimum 5 years experience in a fashion merchandising or production environment.
- Strong understanding of the fashion supply chain, QA processes, and buyer expectations.
- Excellent communication, coordination, and administrative skills.
- Proficient in Microsoft Office Suite (Excel, Word, Outlook).