Senior Manager Operations - Cape Town

Fedex; Cape Town; On-site; ZAR 800 000 - 1 200 000; Full time

Job summary

A global logistics leader in Cape Town is seeking a Senior Manager Operations to oversee operational excellence across South Africa, Botswana, and Eswatini. The ideal candidate will have over 5 years of senior management experience and a strong background in logistics. Responsibilities include leading teams, ensuring process completion, and driving efficiency. This role requires a tertiary qualification and a willingness to travel. Join us for an impactful career in a dynamic environment.

Qualifications

• 5+ years of senior management experience.
• Exceptional leadership and team development skills.
• Understanding of logistics or express industry challenges.
• Strong focus on data analytics and process improvement.
• Willingness to travel 30% of the time.

Responsibilities

• Leading and developing a high-performing team.
• Ensuring timely and consistent completion of processes.
• Driving operational efficiency and service excellence.
• Utilizing data analytics for optimization.
• Fostering a culture of safety and compliance.

Skills

Leadership Skills

Planning & Organizing Skills

Judgement & Decision Making Skills

Presentation Skills

Analytical Skills

Education

Tertiary qualification

Job description

Overview

Ramp / Air Operations (P&P and Audits); Ramp & Gateway Operations; Air Feeder Linehaul; Air Network Support; Linehaul (Cross-Border, In-Country); Hub Operations; Operations Support; Service Assurance; Air Operations; Hub & Gateway Operations; Ramp Operations; Customs Clearance Operations; Cross Border Linehaul; On Road; Handling; Property & Facilities; Dispatch; On road (Ground Ops); Handling (Ground Ops); Customer Service; Network Control; Transport Scheduling; Contract Management / Sourcing; Domestic Special Services; Weight & Balance; Commercial Airline Management, Spot Management; Lift; Hub & Gateway Control Centre; Clearance & Brokerage Operations; Clearance Admin Inbound / Outbound; Export Controls; Customer Services; Dangerous Goods; Cross-border Linehaul; Vendor Management; Admin & Support; Pick Up & Delivery; Quality Management; Road Linehaul (Transport Scheduling, Fleet Management); GSP Management (Domestic & International); Customer Services / Support Group; Ground Linehaul / Road Linehaul; Insurance & Claims Management (Brazil); Aircraft Handling; Commercial Airline Management, Spot Management, Lift; Hub & Gateway Control Centre; Clearance Regulatory; Cross-border road linehaul; Domestic Air Linehaul; Road Network; Linehaul & PUD Risk Management (Brazil)

Join Our Team as Senior Manager Operations at FedEx South Africa!

Are you a seasoned operations leader with a passion for excellence and a knack for driving results? FedEx South Africa is looking for a Senior Manager Operations to lead our dynamic teams across South Africa, Botswana, and Eswatini. This is an incredible opportunity to make a significant impact within a global leader in logistics and express delivery.

What You Will Do

As the Senior Manager Operations, you\'ll be responsible for the strategic oversight and operational excellence of our facilities in Cape Town, Durban, Port Elizabeth, East London, and Bloemfontein, as well as our operations in Botswana and Eswatini. Your key responsibilities will include :

• Leading and developing a high-performing team, including managers, to achieve departmental and operational goals.
• Ensuring timely and consistent completion of processes and procedures across all assigned departments and locations.
• Driving operational efficiency and service excellence in alignment with company goals and regulatory requirements.
• Utilizing data analytics and process improvement methodologies to identify areas for optimization and implement effective solutions.
• Fostering a culture of safety, compliance, and continuous improvement.

What We\'re Looking For

• 5+ years of senior management experience, demonstrating exceptional leadership and team development skills.
• A tertiary qualification is essential.
• Similar experience in the logistics or express industry is highly desirable, showcasing your understanding of the unique challenges and opportunities in our sector.
• An in-depth understanding of operations, with a strong focus on data analytics and process improvement, is a significant advantage.
• Willingness to travel 30% of the time to various operational sites within your region.

Leadership Skills; Planning & Organizing Skills; Judgement & Decision Making Skills; Presentation Skills; Analytical Skills

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity / affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.

All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

Our Company

FedEx is one of the world\'s largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.