Senior Manager - Hospitality

Believe Resourcing; Johannesburg, Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A luxury hospitality firm is seeking a Senior Manager to oversee restaurant operations at high-end venues in the Atlantic Seaboard and Constantia areas. The role involves supervising daily operations, supporting the General Manager, and ensuring service excellence. Ideal candidates will have two years of experience in luxury hospitality and strong leadership skills. This position offers a salary range of R22,000 – R25,000 (Negotiable).

Qualifications

• Minimum of two years’ experience in a luxury hospitality environment.
• Strong understanding of all restaurant departments and operational functions.
• Excellent communication and leadership skills.

Responsibilities

• Supervise daily restaurant operations to ensure consistent delivery of a high-quality dining experience.
• Support the General Manager in achieving business objectives and maintaining brand integrity.
• Oversee staff performance and assist with training and development.

Skills

Excellent communication skills

Leadership skills

Ability to work under pressure

Job description

Location: Atlantic Seaboard & Constantia
Salary: R22,000 – R25,000 (Negotiable)

Overview

Our client is looking for a well-presented Senior Manager to assist in overseeing restaurant operations across luxury venues in the Atlantic Seaboard and Constantia areas. This role will act as the operational support to the General Manager, ensuring smooth running of all departments and maintaining service standards in their absence.

Key Responsibilities

• Supervise daily restaurant operations to ensure consistent delivery of a high-quality dining experience.
• Support the General Manager in achieving business objectives and maintaining brand integrity.
• Oversee staff performance and assist with training and development.
• Handle customer queries and complaints with professionalism and efficiency.
• Ensure compliance with health, safety, and hygiene regulations.

Requirements

• Minimum of two years’ experience in a luxury hospitality environment.
• Strong understanding of all restaurant departments and operational functions.
• Excellent communication and leadership skills.
• Ability to work under pressure in a fast-paced environment.
• Own transport essential.