Senior Manager CVP

Nedbank

Johannesburg

On-site

ZAR 1,200,000 - 1,800,000

Full time

39 hours ago
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Job summary

Nedbank is seeking a Senior Manager: Township Economy CVP to develop and execute Nedbank's Township Economy Customer Value Proposition, enabling township entrepreneurs to run their businesses with accessible financial and non-financial solutions.

You will build partnerships, drive market growth and financial inclusion, and lead cross-functional delivery while positioning Nedbank as the leading financial partner in township markets across South Africa.

Qualifications

  • Matric/Grade 12 or National Senior Certificate
  • Advanced Diplomas/National 1st Degrees
  • BCom, BSc or BA Degree
  • Product Management certification is advantageous

Responsibilities

  • Develop and implement the Township Economy strategy aligned to SME objectives.
  • Design differentiated value propositions for township entrepreneurs.
  • Identify market opportunities, customer needs, pain points and emerging trends within township economies.
  • Build customer-led propositions through research, design thinking and market engagement.
  • Ensure the proposition addresses banking, funding, payments, business support and ecosystem needs.
  • Develop and manage strategic partnerships to drive growth and inclusion.
  • Coordinate joint go-to-market initiatives with partners.
  • Manage stakeholder engagement with community organisations and business associations.
  • Drive campaigns to increase product penetration across payments, deposits, lending and insurance.
  • Create lead-generation frameworks supporting the SME sales teams.
  • Improve access to funding through fit-for-purpose lending solutions.
  • Represent Nedbank across township economy forums and events.
  • Monitor market trends and measure proposition effectiveness.

Skills

Strategic Planning
Product Management
Market Research
Data Analytics
Project Management
Communication

Education

Matric/Grade 12
Advanced Diploma/National 1st Degree
BCom
BSc
BA Degree
Product Management Certification

Job description

Strategic Planning and Strategy Formulation

Manage Self: Professional (MSP)

FAIS Affected
Job Purpose

To develop, execute and continuously evolve Nedbank's Township Economy Customer Value Proposition (CVP) by creating relevant, accessible and sustainable financial and non-financial solutions that enable township entrepreneurs to run their businesses. The role will drive customer growth, financial inclusion, ecosystem partnerships, market penetration, and commercial performance within township markets while positioning Nedbank as the leading financial partner in the township economy.

Why Join Our Team

At Nedbank, we believe that inclusive growth starts with empowering entrepreneurs. As Senior Manager: Township Economy CVP, you will play a pivotal role in unlocking opportunities for township businesses through innovative financial solutions, strategic partnerships, and ecosystem development. You will join a collaborative, forward-thinking team committed to driving economic participation, customer success, and sustainable business growth across South Africa's township economy.

Job Responsibilities
  • Develop and implement the Township Economy strategy aligned to SME objectives.
  • Design differentiated value propositions for township entrepreneurs
  • Identify market opportunities, customer needs, pain points and emerging trends within township economies.
  • Build customer-led propositions through research, design thinking and market engagement.
  • Ensure the proposition addresses banking, funding, payments, business support and ecosystem needs.
Ecosystem & Partnership Management
  • Develop and manage strategic partnerships
  • Identify new ecosystem opportunities that create access to markets, funding, education and business support.
  • Negotiate commercial partnerships that drive customer acquisition and revenue growth.
  • Coordinate joint go-to-market initiatives with partners.
  • Leverage partner ecosystems to improve market reach and customer engagement
Customer Acquisition & Growth
  • Drive acquisition strategies within township markets.
  • Identify priority sectors and customer segments within township economies.
  • Develop campaigns to increase product penetration across payments, deposits, lending and insurance.
  • Create lead-generation frameworks supporting the SME sales teams.
  • Improve access to funding through fit-for-purpose lending solutions.
  • Support development of alternative credit models and transactional-data-led lending approaches.
  • Drive awareness and adoption of pre-approved lending offers and digital funding channels.
  • Identify barriers to financial inclusion and develop solutions to reduce these barriers.
  • Promote funding readiness programmes and financial literacy initiatives.
Job Responsibilities Continued
  • Represent Nedbank across township economy forums, summits and industry events.
  • Lead stakeholder engagement with community organisations and business associations.
  • Drive thought leadership on township entrepreneurship and inclusive growth.
  • Support delivery of workshops, business competitions, mentorship programmes and networking events.
  • Strengthen Nedbank's brand presence within township communities
Data, Insights & Performance Management
  • Monitor market trends and competitor activity within township markets.
  • Measure proposition effectiveness and customer outcomes.
Governance & Delivery
  • Manage proposition roadmaps and delivery plans.
  • Coordinate cross-functional stakeholders
  • Ensure compliance with governance, risk and regulatory requirements.
  • Track initiative benefits and strategic outcomes.
Essential Qualifications - NQF Level
  • Matric / Grade 12 / National Senior Certificate
  • Advanced Diplomas/National 1st Degrees
Preferred Qualification
  • Relevant tertiary qualification (NQF Level 7) such as:
    • BCom
    • BSc
    • BA Degree
  • Qualification or certification in Product Management will be advantageous.
Minimum Experience Level
  • 3 to 6 years' experience in Client Value Proposition (CVP), Product Management, Strategy, Market Development, Segment Management, or related commercial banking environments.
Professional Exposure
  • Strategy Planning and Execution
  • Product and Proposition Management
  • Market Research and Industry Analysis
  • Data Analytics and Insights
  • Project Management
  • Business Writing and Communication
  • Management Information Reporting
  • Customer Experience and Value Proposition Design
  • Commercial and Financial Acumen
Technical / Professional Knowledge
  • Strategy planning and execution
  • Project Management
  • Industry trends
  • Data analysis
  • Business writing skills
  • Management information and reporting principles, tools and mechanisms
  • Customer Focus
  • Driving Innovation
  • Business Acumen
  • Strategic Planning

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Nedbank Ltd Reg No 1951/000009/06.
Authorised financial services and registered credit provider (NCRCP16).

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