Senior Luxury Travel Reservations – Bespoke Safari

TravelPeople SA; Cape Town; Hybrid; ZAR 420,000 - 540,000; Full time

Job summary

Kendrick Recruitment seeks an experienced Senior Reservations Consultant to join a premier luxury safari group. Based in Johannesburg or Cape Town, you will manage reservations across properties and arrange travel services through vetted suppliers to deliver bespoke itineraries for international guests.

You will design tailor-made safari experiences, coordinate multiple suppliers, and maintain strong relationships with travel advisors and DMCs.

Qualifications

• Minimum five years in luxury travel or safari reservations.
• Experience with high-end properties and international travellers.
• Ability to design tailor-made itineraries coordinating multiple suppliers.
• Strong knowledge of South Africa safari regions, Cape Town and Winelands.
• Excellent written and verbal English with professional communication.
• Strong organisational skills and attention to detail.
• Commercial awareness and sales ability.
• Hybrid working arrangement based in Johannesburg or Cape Town.

Responsibilities

• Manage enquiries, quotations and reservations for properties within the group.
• Design bespoke itineraries incorporating safari stays, other accommodation and travel experiences.
• Coordinate third-party bookings, including transfers, tours and flights.
• Build strong relationships with international travel advisors, DMCs and guests.
• Convert enquiries into confirmed bookings and identify suitable opportunities for itinerary extensions and additional services.
• Prepare accurate quotations, confirmations and travel documentation.
• Liaise with lodge teams and suppliers to communicate guest preferences and special requests.
• Manage booking details, availability and margins with care and accuracy.
• Assist with changes and resolve travel queries calmly and efficiently.

Skills

Luxury travel

Reservations systems

Tourplan

Sales relations

English proficiency

Organisational skills

DMC coordination

Time zone flexibility

Tools

Tourplan

MS Office

Job description

Kendrick Recruitment seeks an experienced Senior Reservations Consultant to join a premier luxury safari group. Based in Johannesburg or Cape Town, you will manage reservations across properties and arrange travel services through vetted suppliers to deliver bespoke itineraries for international guests.

You will design tailor-made safari experiences, coordinate multiple suppliers, and maintain strong relationships with travel advisors and DMCs.