Senior It Technician

Absolute Cloud Solutions; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading technology firm in Cape Town is seeking a Senior IT Technician to manage Level 2 and 3 support, including cloud infrastructure design and troubleshooting. Candidates must have a minimum of 7 years of experience and a valid driver's license. The role requires strong problem-solving skills, character, and the ability to handle stress. A cover letter is required with the application, referencing SENIT.

Qualifications

• Minimum of 7 years experience in IT support.
• Ability to handle escalations effectively.
• Strong troubleshooting skills.

Responsibilities

• Handle Level 2 and 3 support issues.
• Design and troubleshoot cloud infrastructure.
• Manage firewall setups and security measures.

Skills

Level 2 and 3 Support

Cloud Infrastructure Design

Firewalling

Networking

Security

Education

Driver's License

Job description

Senior IT Technician to handle Level 2 and 3 Support; Escalations; Firewalling; Cloud Infrastructure Design and Troubleshooting (7 years' experience minimum) Application Reference : SENIT

Application Notes

Please include the reference SENIT in your email subject line. Please take the time to read this job spec.

Overview

We know that most people are mindlessly cut and pasting as many submissions as they can, and that makes sense at most companies. But Absolute Cloud Solutions is not most companies, the job is not most jobs; and the guy (or gal) who gets the job is not most people. This position demands, and receives, respect for knowledge. You understand that understanding the context matters big time; that trying to look up what to click will only solve the easy problems. Deep understanding of the underlying technology, and a brave thirst to dive into and conquer a new technology you don't already know, in order to solve the difficult inherited problems; that's what we respect at Absolute. In the interview you need to be able to intelligently discuss Cloud Infrastructure Design (and troubleshooting) at a granular level; including : Firewalling, Networking, Server Setup, Security. Experience, in terms of years, is a 7-year minimum; including routinely handling escalations. And finally, and probably more important than your technical knowledge; your character.

Your Characteristics

You are : Curious Bravely intelligent Enjoy troubleshooting Can handle stress (happily), and the stress of others Able to bring a certain gravitas to a high-level meeting

Cover Letter

We need a cover letter explaining why you and this opportunity are a good match. Please put some thought into it (and no AI-generated cover letters please; we can tell the difference).

Remuneration Package

Remuneration Package :

• An experienced-dependant R
• basic
• Plus a realistic monthly incentive of another R

Application Process

If you feel we are a good match, please email your motivating cover letter and your CV to ... Ensure job reference SENIT in the subject line of your email — applications without the correct reference may not be considered.

Job Details

Job Type : Full‑time Pay : R,00 per month Experience : Senior IT Technician Lvl 2 & Lvl 3 Support : 7 years (Required) License / Certification : Driver's License (Required) Work Location : In person