Senior IT Specialist

PayJoy; Johannesburg; On-site; USD 30,000 - 50,000; Full time

Job summary

A leading financial service provider in Johannesburg is seeking an Information Technology System Administrator. This role involves managing IT resources, supporting end users, and implementing security policies. Ideal candidates hold a Bachelor's degree in computer science and have at least two years of support experience. The position offers competitive benefits including health and life insurance, vacation days, and a professional development perk.

Benefits

Health insurance funded by the company for employee and immediate family

Company-funded life insurance

Pension fund

20 days of vacation

Perks including phone finance, headphones, home office equipment, and fitness

$2,000 USD annual co-working travel perk

$2,000 USD annual professional development perk

Qualifications

• At least 2 years of support experience.
• Intermediate knowledge of a programming language.
• Knowledge of IT technologies such as system administration and network management.

Responsibilities

• Manage application and database access control.
• Provide support for technical issues.
• Administer computer resources.

Skills

Teamwork

Communication

Decision-making

Education

Bachelor's degree in computer science or related field

Tools

Linux

Windows

Mac OS

Cloud services (Slack, Google Workspace, SSO)

Job description

About PayJoy

PayJoy is a mission-first financial service provider dedicated to helping underserved customers in emerging markets achieve financial stability and success. We lend through our patented technology that turns a smartphone into digital collateral, and our cutting-edge machine learning, data science, and anti-fraud AI allow us to offer the lowest cost and qualify the most customers in the industry. As of 2025, we have provided billions of dollars in credit to 15 million customers, doubling in the last two years while remaining strongly profitable and sustainable for the long term.

This role

The Information Technology System Administrator is responsible for managing and maintaining the organization's resources, providing support for resolving issues, and implementing security policies to ensure information security.

Responsibilities

• Application and database access control
• Administration of computer resources
• Providing support to end users with technical issues
• Installation and configuration of organizational applications
• Management of IT service providers
• Automation of internal processes
• Credential management

Requirements

• Bachelor's degree in computer science or related field
• At least 2 years of support experience with Linux, Windows, or Mac OS architectures
• Intermediate knowledge of a programming language
• Knowledge of IT technologies such as system administration, network management, cloud services (Slack, Google Workspace, SSO), process automation, application integration, and computer security
• Self-motivated with the ability to work in a team
• Decision-making capacity
• Strong communication skills

Benefits

• Health insurance funded by the company for employee and immediate family
• Company-funded life insurance
• Pension fund
• 20 days of vacation
• Perks including phone finance, headphones, home office equipment, and fitness
• $2,000 USD annual co-working travel perk
• $2,000 USD annual professional development perk

PayJoy is proud to be an Equal Employment Opportunity employer. We welcome and encourage people of all backgrounds. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy and related conditions), sexual orientation, gender identity or expression, age, veteran status, disability, or other legally protected characteristics.

PayJoy Principles

Finance for the next billion * Ownership * Break Through Walls * Live Communication * Transparency & Directness * Focus on Scale * Work-Life Balance * Embrace Diversity * Speed * Active Listening