Senior IT & SAP Systems Lead (Onsite)

Royal Tyres; Durban; On-site; ZAR 300 000 - 400 000; Full time

Job summary

An established company in Durban is seeking a Senior IT Support Specialist to lead second-line support, mentor junior staff, and optimize IT systems. The ideal candidate holds a Master’s degree and has 5+ years of experience in IT support, particularly with SAP systems. The role requires strong leadership and communication skills, along with a proactive approach to enhancing IT infrastructure and support services.

Qualifications

• Advanced proficiency in programming languages with extensive experience in SAP.
• Minimum 5 years in IT support or systems role.
• Experience in a leadership capacity preferred.

Responsibilities

• Lead troubleshooting and optimization of programming-related issues.
• Manage and optimize IT infrastructure including servers and networks.
• Supervise helpdesk operations to ensure high service levels.

Skills

SAP environments

T-SQL

Database management

Leadership

Problem-solving

Communication

Education

Master’s degree in IT or related field

Tools

ServiceNow

Jira

SQL Server Management Studio

SAP HANA Studio

Job description

An established company in Durban is seeking a Senior IT Support Specialist to lead second-line support, mentor junior staff, and optimize IT systems. The ideal candidate holds a Master’s degree and has 5+ years of experience in IT support, particularly with SAP systems. The role requires strong leadership and communication skills, along with a proactive approach to enhancing IT infrastructure and support services.