Senior Invoicing Specialist

Metso Corporation; Gauteng; Hybrid; ZAR 200 000 - 300 000; Full time

Job summary

A leader in sustainable technologies is seeking a Senior Commercial Invoicing Specialist in Centurion, South Africa. The role involves providing excellent customer service, processing invoices, and resolving customer queries. Candidates should have a Matric qualification and relevant experience in a similar role. This position offers a hybrid working environment, emphasizing personal growth and team collaboration.

Benefits

Global incentive program

Extensive learning opportunities

Hybrid working possibilities

Inclusive culture

Qualifications

• 2-5 years' experience in a customer service or similar role.
• Well spoken and ability to stay calm under pressure.
• Self-motivated with focus on providing excellent customer service.

Responsibilities

• Provide excellent response to end users and sales managers.
• Process customer queries accurately and timely.
• Prepare invoices for delivery of goods or services.

Skills

Strong drive and performance orientation

Ability to work in a team atmosphere

Attention to detail

Strong communication skills

Education

Matric (Grade 12)

High school diploma or equivalent work experience

Tools

SAP

Job description

Senior Commercial Invoicing Specialist

Primary Location: Centurion, ZA

Join an industry leader and make a positive change in the sustainable use of the world's natural resources.

Together, we will transform the business and drive the industry toward a greener future.

At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world.

With us, you will embark on a personal growth journey and are encouraged to realize your potential.

This is your invitation to rise above the possible.

We are seeking a Senior Commercial Invoicing Specialist, South Africa to join our Invoicing Team.

The successful candidate will be responsible for performing all necessary functions to ensure customer satisfaction.

Primary activities include evaluation of customer queries, coordination of an appropriate invoicing and reporting back to Head of Department.

In this position, you will report to the Head of Quote and Order Management, South Africa.

This position is mainly located in Centurion, South Africa.

Team You Belong To

You will join the Invoicing Team and work closely with internal and external stakeholders, such as Management, Suppliers, Sub-Contractors, Clients, Supply and the Sales Team.

Job Duties and Responsibilities

• Provide excellent response to end users and sales managers
• Process customer queries accurately and in a timely manner
• Prepare invoices for the delivery of goods or services rendered
• Responsible for credit and debit notes
• Establish and maintain a good company image within territory by providing exceptional customer service, a professional attitude and up-to-date knowledge of systems that will be used
• Resolve invoice related problems, discrepancies, and customer-related issues working with sales and product support teamsDemonstrate cooperative team effort within the solutions group and the team
• Position requires excellent customer relations skills, ability to work within a team environment, mechanical aptitude, and the ability to work in a very fast paced environment
• Demonstrates dependability and punctuality
• Observes safety regulations and exhibits concern for safety
• Shows commitment to quality ethics and focuses on meeting the needs and expectations of both internal and external customers
• Travel (both domestic and international) may be required as needed
• Perform other duties and/or other special projects as required
• Review of billing activities performed by the team

Qualifications & Experience

• Matric (Grade 12)
• SAP
• High school diploma or equivalent work experience
• 2-5 years' experience in a customer service or similar role

What skills, competencies and requirements (hard and soft) are essential for this role?

• Strong drive, and performance orientation
• Ability to work in a team atmosphere
• Well Spoken and ability to stay calm and focussed under high pressure situations
• Attention to detail and a sense of urgency-oriented behaviours
• Highly motivated individual with the ability to work under pressure, understand time frames and meet deadlines
• Self‑motivated / performance driven focus on providing excellent customer service
• Prepared to work flexible work hours to meet deadlines when required
• Strong communication, cooperation and interpersonal skills to manage internal and external interfaces

What's in it for you

An inspiring purpose - Enabling sustainable modern life.

Minerals and metals are the backbone of essential functions in the modern world.

However, there's a pressing need for more sustainable solutions to collect and process them.

At Metso, you get to be part of transforming the industry and making a positive change.

Compensation and rewards - Global incentive program tied to business and performance targets.

Hybrid working possibilities - While we are big advocates of meeting and collaborating in person, we believe in fostering a flexible work environment.

A thriving culture - We are committed to developing an inclusive culture that enables everyone to do their best and reach their full potential.

A culture that is courageous, compelling, and caring, and unites our people to build a sustainable future together.

Extensive learning opportunities - Ongoing growth dialogues, internal mobility, mentoring programs, education assistance, ambitious projects, and global opportunities.

Worldwide support - Leverage our network of peers across the world, offering valuable assistance.

We get things done together, through open and honest communication.

Want to rise above the possible with us?

Go to our website click on Careers and start your application.

Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture.

All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.

Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally.

We improve our customers' energy and water efficiency, increase their productivity, and reduce environmental risks with our product and service expertise.

We are the partner for positive change.

Metso is headquartered in Espoo, Finland.