Senior Invoicing Specialist

Metso Outotec; Gauteng; On-site; ZAR 350 000 - 450 000; Full time

Job summary

A leading industrial solutions company is seeking a Senior Commercial Invoicing Specialist in Centurion, South Africa. This role involves managing customer queries and invoicing processes while ensuring exceptional service. Candidates should have a high school diploma, 2-5 years in customer service, and familiarity with Salesforce and SAP. A commitment to teamwork, attention to detail, and strong communication skills are essential.

Benefits

Global incentive program

Hybrid working possibilities

Extensive learning opportunities

Qualifications

• 2-5 years' experience in a customer service or similar role.
• Ability to resolve invoice related problems and discrepancies.
• Willingness to travel domestically and internationally as needed.

Responsibilities

• Process customer queries accurately and timely.
• Prepare invoices for goods or services rendered.
• Provide excellent response to end users and sales managers.
• Resolve invoice-related problems working with sales and product support.

Skills

Customer relations skills

Attention to detail

Teamwork

Communication skills

Ability to work under pressure

Education

High school diploma or equivalent

Matric (Grade 12)

Tools

Salesforce

SAP

Job description

Join an industry leader and make a positive change in the sustainable use of the world's natural resources.

Together, we will transform the business and drive the industry toward a greener future.

JOB TITLE: SENIOR COMMERCIAL INVOICING SPECIALIST, BASED IN CENTURION, SOUTH AFRICA

We are seeking a Senior Commercial Invoicing Specialist, South Africa to join our Invoicing Team.

The successful candidate will be responsible for performing all necessary functions to ensure customer satisfaction. Primary activities include evaluation of customer queries, coordination of an appropriate invoicing and reporting back to Head of Department.

In this position, you will report to the Head of Quote and Order Management, South Africa. This position is mainly located in Centurion, South Africa.

TEAM YOU BELONG TO

You will join the Invoicing Team and work closely with internal and external stakeholders, such as Management, Suppliers, Sub-Contractors, Clients, Supply and the Sales Team.

JOB DUTIES AND RESPONSIBILITIES

• Provide excellent response to end users and sales managers.
• Process customer queries accurately and in a timely manner.
• Prepare invoices for the delivery of goods or services rendered.
• Responsible for credit and debit notes.
• Establish and maintain a good company image within territory by providing exceptional customer service, a professional attitude and up-to-date knowledge of systems that will be used.
• Resolve invoice related problems, discrepancies, and customer-related issues working with sales and product support teams.
• Demonstrate cooperative team effort within the solutions group and the team.
• Position requires excellent customer relations skills, ability to work within a team environment, mechanical aptitude, and the ability to work in a very fast paced environment.
• Demonstrates dependability and punctuality.
• Observes safety regulations and exhibits a concern for safety.
• Shows commitment to quality ethics and focuses on meeting the needs and expectations of both the internal and external customers.
• Travel (both domestic and international) may be required as needed.
• Perform other duties and/or other special projects as required.
• Review of billing activities performed by the team.

QUALIFICATIONS & EXPERIENCE

• Matric (Grade 12)
• Salesforce
• SAP
• High school diploma or equivalent work experience.
• 2-5 years' experience in a customer service or similar role.

WHAT SKILLS, COMPETENCIES AND REQUIREMENTS (HARD AND SOFT) ARE ESSENTIAL FOR THIS ROLE?

• Strong drive, and performance orientation.
• Ability to work in a team atmosphere.
• Well Spoken and ability to stay calm and focussed under high pressure situations.
• Attention to detail and a sense of urgency-oriented behaviours are required.
• Highly motivated individual with the ability to work under pressure, understand time frames and meet deadlines.
• Self‑motivated / performance driven focus on providing excellent customer service.
• Prepared to work flexible work hours to meet deadlines when required.
• Strong communication, co‑operation and interpersonal skills to manage internal and external interfaces.

WHAT'S IN IT FOR YOU

An inspiring purpose - Enabling sustainable modern life.

Minerals and metals are the backbone of essential functions in the modern world. However, there's a pressing need for more sustainable solutions to collect and process them.

At Metso, you get to be part of transforming the industry and making a positive change.

Compensation and rewards - Global incentive program tied to business and performance targets.

Hybrid working possibilities - While we are big advocates of meeting and collaborating in person, we believe in fostering a flexible work environment.

A thriving culture - We are committed to developing an inclusive culture that enables everyone to do their best and reach their full potential.

A culture that is courageous, compelling, and caring, and unites our people to build a sustainable future together.

Extensive learning opportunities - Ongoing growth dialogues, internal mobility, mentoring programs, education assistance, ambitious projects, and global opportunities.

Worldwide support - Leverage our network of peers across the world, offering valuable assistance.

We get things done together, through open and honest communication.

GET IN TOUCH

Want to rise above the possible with us?

Go to our website, click on Careers and start your application.

Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture.

All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.

Metso is a frontrunner in sustainable technologies, end‑to‑end solutions and services for the aggregates, minerals processing and metals refining industries globally.

We improve our customers' energy and water efficiency, increase their productivity, and reduce environmental risks with our product and service expertise.

We are the partner for positive change.

Metso is headquartered in Espoo, Finland.