Senior Information Technology Technician

Villagenlife; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A hospitality company in Cape Town seeks a Senior Information Technology Technician to oversee the technology infrastructure across multiple properties. The ideal candidate will have at least 5 years of IT support experience, strong network knowledge, and proficiency in Microsoft Server. This role also offers a competitive package and growth opportunities within the company.

Benefits

Competitive package aligned with experience

Assistance with further studies

Growth and training opportunities

Access to staff facilities

Qualifications

• Minimum 5 years' experience in IT support.
• Strong knowledge of network infrastructure and virtualisation.
• Driver's licence and own vehicle are essential.

Responsibilities

• Maintain and manage all technology systems including servers and networks.
• Lead IT support for core operational systems.
• Monitor cybersecurity threats and implement protection measures.

Skills

IT support experience

Network infrastructure knowledge

Virtualisation expertise

Cloud environments knowledge

Microsoft Server proficiency

Cybersecurity awareness

Education

Degree or Diploma in Information Technology

Tools

Microsoft Azure AD

Endpoint security tools

Backup and recovery systems

Job description

Senior Information Technology Technician

This role forms part of the Group Support | Technology team at Village n Life, based in Camps Bay, Cape Town.

The Role

As Senior IT Technician you'll oversee and maintain the group's technology infrastructure across multiple hospitality properties.

You’ll manage servers, networks and operational systems to ensure uptime, data security and smooth functionality for over users.

This role blends hands‑on technical expertise with leadership responsibility supporting innovation across all departments.

Key Responsibilities

• Maintain and manage all technology systems including servers, networks, security and software applications
• Lead IT support for core operational systems (VOIP, CCTV, Access Control, Wi‑Fi, Mimecast) and property management systems (Opera Cloud, Simphony POS, MyInventory, ESP Nano)
• Ensure data security, business continuity and system uptime through robust maintenance and backup procedures
• Evaluate and implement new technology solutions that improve operational efficiency and guest experience
• Oversee vendor relationships and service‑level agreements
• Manage hardware inventory, licensing compliance and audit readiness
• Share technical knowledge with staff and provide remote support when required
• Monitor cybersecurity threats and implement protection measures

What We’re Looking For

• Degree or Diploma in Information Technology or related field
• Minimum 5 years' experience in IT support
• Strong knowledge of network infrastructure, virtualisation and cloud environments
• Proficiency in Microsoft Server, Windows, MacOS, Microsoft , Azure AD and firewall management
• Experience with backup and recovery systems, endpoint security and virtualised environments
• Driver's licence and own vehicle essential
• Ideally resides within 30 km of Camps Bay

What We Offer

• Competitive package aligned with experience
• Assistance with further studies and professional certifications
• Growth and training opportunities within Village n Life
• Staff housing options and access to staff facilities

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Information Technology

Industries

Hospitality