Senior Inbound Reservations Lead - Japanese Market

Cullinan Holdings Limited; Johannesburg; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A dedicated travel management company in Johannesburg seeks a Senior Inbound Reservations Consultant to manage FIT and group bookings, focusing on exceptional customer experiences. Ideal candidates should have a strong understanding of the Japanese market and travel booking systems. This role demands consulting skills and attention to detail, perfect for a problem-solver with excellent interpersonal abilities.

Qualifications

• Experience with Inbound FIT and Group bookings.
• Strong understanding of the Japanese market.
• Fluent in Japanese preferred.

Responsibilities

• Provide expert travel advice to exceed customer expectations.
• Ensure smooth operations of FIT and Group bookings.
• Quoting and converting bookings while managing documentation.
• Resolve customer account queries within deadlines.

Skills

Consulting

Quoting

Managing bookings

Interpersonal skills

Problem-solving

Understanding travel booking systems

Education

Grade 12

Travel and Tourism qualification

Job description

A dedicated travel management company in Johannesburg seeks a Senior Inbound Reservations Consultant to manage FIT and group bookings, focusing on exceptional customer experiences. Ideal candidates should have a strong understanding of the Japanese market and travel booking systems. This role demands consulting skills and attention to detail, perfect for a problem-solver with excellent interpersonal abilities.