Senior Home Loans Sales Consultant

Nedbank; Gqeberha; On-site; ZAR 180,000 - 280,000; Full time

Job summary

Nedbank is seeking a Sales Consultant to market Nedbank products and build strong relationships with customers and stakeholders in the Eastern Cape region. The role focuses on meeting business objectives through proactive selling, client education and service excellence.

Key responsibilities include contributing to transformation initiatives, supporting CSR activities, staying informed on regulatory changes, and achieving sales targets by aligning client needs with Nedbank product offerings.

Qualifications

• Matric/Grade 12 or NSC is required.
• Advanced Diplomas or National 1st Degrees are preferred.
• Sales or Marketing Certificate or BCom Marketing is advantageous.
• FAIS Qualification, Regulatory Examination 1 is preferred.

Responsibilities

• Market and sell Nedbank products to meet the needs of customers and stakeholders to achieve business objectives.
• Contribute to a culture conducive to transformation goals by taking part in Nedbank culture-building initiatives.
• Support corporate social responsibility initiatives aligned with key business strategies.
• Identify and recommend opportunities to improve processes, systems and policies and support implementation.
• Stay updated on legislation and industry changes affecting the role by reading newsletters, websites and attending sessions.
• Engage with clients and stakeholders to understand their needs and build relationships.
• Meet daily, weekly and monthly sales targets by following the sales strategy; close deals by signing clients up for products.

Skills

Administrative procedures

Business principles

Business terms

Data analysis

Governance, Risk and Controls

Regulatory knowledge

Software and systems knowledge

Nedbank culture

Cluster knowledge

Business writing

High-Impact Communication

Managing Work

Qualifying Sales

Sustaining Customer Satisfaction

Education

Matric/Grade 12/NSC

Advanced Diploma/National 1st Degree

Tools

Job description

To market and sell Nedbank products to meet the needs of customers and stakeholders to achieve business objectives.

Job Responsibilities

• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
• Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
• Identify and recommend opportunities to enhance processes; systems and policies and support implementation of new processes; policies and systems.
• Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions.
• Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
• Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
• Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.
• Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team.
• Listen to clients and stakeholders and ask questions to understand their needs.
• Build relationships with clients and stakeholders by regular contact; being available and getting to know them.
• Resolve client queries by following business procedure and keeping client informed.
• Educate clients on the product offering by presenting them with the relevant information.
• Market products to new and existing clients and stakeholders by identifing client needs and matching product to the need.
• Achieve daily; weekly and monthly sales targets by following business unit sales strategy.
• Close the deal by getting client to sign up for product.
• Improve performance based on management feedback report by acting on report recommendations.
• Meet requirements of product applications by providing all required documentation.
• Ensure all client details are correct by capturing details correctly at application stage.
• Schedule work according to action plan from manager in order to meet business objectives.
• Complete verification procedure for all applications by following business unit requirements.
• Report daily statistics to managers for consolidation.Use recommendations from managers report to improve on the quality of work.

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Advanced Diplomas/National 1st Degrees

Preferred Qualification

Sales or Marketing Certificate or Bcomm Marketing, FAIS Qualification, Regulatory Examination 1.

Minimum Experience Level

3 years experience at Sales Consultant level

Technical / Professional Knowledge

• Administrative procedures and systems
• Business principles
• Business terms and definitions
• Data analysis
• Governance, Risk and Controls
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Nedbank culture
• Cluster Specific Operational Knowledge
• Business writing skills
• High-Impact Communication
• Managing Work
• Qualifying Sales
• Sustaining Customer Satisfaction

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Nedbank Ltd Reg No 1951/000009/06.
Authorised financial services and registered credit provider (NCRCP16).