Senior Food And Beverage Supervisor

Phoenix Recruitment; Pretoria; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading hospitality recruitment firm seeks a Restaurant Manager in Pretoria to oversee operations and ensure excellent customer service. The ideal candidate will have a Hospitality Diploma and experience in a la Carte service, with strong beverage and wine knowledge. Responsibilities include maintaining a high standard of service and managing staff effectively in a dynamic environment.

Qualifications

• Proven work experience as a Restaurant Manager, Hospitality Manager or similar role.
• Experience in set menus and buffet service.
• Bilingual and able to communicate easily.

Responsibilities

• Deliver a high-quality menu and motivate staff to provide excellent customer service.
• Ensure efficient a la Carte restaurant operation and maintain high standards.
• Oversee the dining room and check in with customers.

Skills

Experience in a la Carte service

Strong Beverage & Wine knowledge

Excellent communication skills

Guest oriented

Management skills

Education

Hospitality Diploma

Tools

Restaurant management software

Job description

Responsibilities

• Deliver a high-quality menu and motivate our staff to provide excellent customer service.
• Responsibilities include maintaining the restaurant's revenue, profitability and quality goals.
• Ensure efficient a la Carte restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.
• Oversee the dining room, check in with customers and balance seating capacity.
• Maintain working knowledge of employee handbook, policy and procedure manual.
• Provide a high quality and consistent service to both internal and external customers.
• Have an extensive knowledge about the products in circulation that are on offer.
• Maintain hygiene in back of house areas and storerooms & bars.
• Adhere to a high level of cleanliness in front of house and back of house food and beverage areas.
• Ensure that operating equipment is looked after, packed away in the correct manner and locked away if necessary.
• Ensure that operating equipment is in working order and presentable to guests and par levels are adhered to.
• Maintain a high level of personnel hygiene, appearance.
• Work safely, adhering to all hotel health and safety precautions.
• Attend hotel and/or departmental meetings and training sessions when necessary.
• Maintain a cleaning schedule for fridges, cupboards, glasses, coffee machines and general.
• Maintain FCS standards and daily checks.

Requirements

• Hospitality Diploma
• Experience in a la Carte service
• Experience in set menus and buffet service
• Strong Beverage & Wine knowledge. Room service experience
• Bilingual and easy to communicate
• Guest oriented
• Excellent written, verbal and interpersonal communication skills.
• Proven work experience as a Restaurant Manager, Hospitality Manager or similar role.
• Management skills and experience in both front and back of the house.
• Familiarity with restaurant management software