Senior Field Service Supervisor – Equipment & Warranty

Barloworld Equipment (Pty) Ltd; Rustenburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading equipment services company in Rustenburg is seeking a qualified Mechanic to achieve financial targets and ensure high-quality service work. In this role, you will leverage your expertise in troubleshooting and earthmoving machinery, and manage a team to meet performance indicators. Candidates should possess a trade test qualification and have significant field service experience in a dynamic working environment. Strong interpersonal skills and technical report writing abilities are essential for success.

Qualifications

• Minimum of 6 years’ experience as a mechanic; trade test qualified.
• At least 4 years of field service mechanic experience with troubleshooting exposure.
• Proficient in working with earthmoving equipment.

Responsibilities

• Achieve cost centre financial targets and KPIs.
• Resolve internal customer queries effectively.
• Maintain quality compliance for service work according to OEM guidelines.

Skills

Troubleshooting and problem-solving

Interpersonal and communication skills

Technical report writing

Basic business and financial understanding

Computer literacy

Education

Grade 12

Trade test qualified in relevant trade (e.g. Diesel Mechanic)

Tools

Caterpillar machinery knowledge

Job description

A leading equipment services company in Rustenburg is seeking a qualified Mechanic to achieve financial targets and ensure high-quality service work. In this role, you will leverage your expertise in troubleshooting and earthmoving machinery, and manage a team to meet performance indicators. Candidates should possess a trade test qualification and have significant field service experience in a dynamic working environment. Strong interpersonal skills and technical report writing abilities are essential for success.