Senior Feature Analyst

oldmutual; Cape Town; On-site; ZAR 900,000 - 1,300,000; Full time

Job summary

Old Mutual South Africa is seeking a Senior Feature Analyst to translate business needs into detailed functional specifications. The role drives cross-functional collaboration with Product Owners, Solution Architects, designers, and stakeholders to deliver end-to-end alignment and value.

The successful candidate will lead the practice, mentor team members, and contribute to standard methodologies while supporting scope management and timely delivery of strategic initiatives.

Qualifications

• Bachelor's Degree in Information Technology, Computer Science, Finance, or equivalent.
• Business Analysis certification.
• 7+ years of experience as a business analyst or systems analyst in a senior or strategic role.
• Deep domain experience within the financial planning sector with advisor practices and tools.
• Proven agile experience with SAFe advantageous.
• Knowledge of API integration pipelines and CRM systems (e.g., xPlan).
• Lean Six Sigma Certification.
• In-depth knowledge of Old Mutual products, wealth platforms, and internal processes.

Responsibilities

• Provide subject matter proficiency in financial planning and advisor tools to the agile team.
• Support backlog prioritization and planning with refined user stories and enablers.
• Lead requirements refinement, decomposing features into well-defined user stories and journeys.
• Collaborate with release teams, process engineers, and stakeholders to ensure scalable solutions.
• Research financial tech trends to modernize systems and end-user value.
• Own Definition of Done and acceptance criteria for improved quality and test automation.
• Mentor analysts, contribute to methodologies, and assist with recruitment and performance.

Skills

Adaptive Thinking

Analytics Software

BI Analysis

Data Modeling

Data Compilation

Data Controls

Data Recovery

Requirements Development

User Requirements Documentation

IT Architecture

Education

NQF Level 7 - Degree, Advance Diploma or Postgraduate Certificate or equivalent

Tools

JIRA

Confluence

Figma

MIRO

Job description

Let's Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

The Senior Feature Analyst leads the analysis and design of complex, industry aligned solutions by translating business needs into detailed functional
specifications.

Operating at a self-directed level, the role fosters strong crossfunctional relationships and collaborates closely with Product Owners, Solution Architects, Designers, and business stakeholders to drive product outcomes and ensure end-to-end alignment.

This job provides thought leadership on business processes and leads solution development that promotes efficiency, scalability, and customer value. It guides and mentors other feature analysts, supporting the maturity of the practice and delivery of high-quality features.

Additionally, this job supports product leadership in managing scope, stakeholder expectations, and the timely delivery of strategic initiatives.

Key responsibilities will include amongst others the following:

• Financial Planning Domain Expertise

  Provide subject matter proficiency in financial planning, wealth management, advisor practices, and industry tool usage (such as CRM, xPlan, and advisory portals) to the agile team.

• Backlog & Agile Delivery

  Support prioritizing and planning work activities within the agile team, creating and prioritizing product backlogs aligned with product vision, and refining user stories and enabler stories.

• Requirements & Process Modeling

  Lead the refinement of complex requirements by decomposing features into well-defined user stories detailing scenarios, alternative flows, and process maps for advisor and client journeys.

• Cross-Functional Collaboration

  Partner with cross-functional release teams, process engineers, and business stakeholders to ensure solutions meet customer and adviser needs while scaling efficiently.

• Research & Modernization

  Drive innovative research into financial technology trends, advisory tools, and automation opportunities to modernize systems and enhance end-user value.

• Quality & Acceptance Criteria

  Own and drive the Definition of Done, writing effective acceptance criteria that facilitate improved efficiency, test coverage, and test automation.

• Practice Leadership & Management

  Drive the feature analyst practice, mentor team members, contribute to standard methodologies, and participate in recruitment, performance management, and talent stewardship.

Qualifications and Experience required:

• Bachelor's Degree in Information Technology, Computer Science, Finance, or equivalent.
• Business Analysis certification.
• 7+ years of experience as a business analyst or systems analyst in a senior or strategic role.
• Deep domain experience within the financial planning sector , with a robust understanding of advisor practices and how financial planning tools operate and are applied in the industry.
• Proven agile experience, with a solid understanding of methodology and principles (SAFe advantageous).
• High-level understanding of architectural landscapes, API integration pipelines, and CRM systems (e.g., xPlan).
• Strong technical knowledge, data interpretation skills, and proficiency in tools like JIRA, Confluence, Figma, and MIRO.
• Post-graduate qualification in finance, digital transformation, or information technology.
• Lean Six Sigma Certification.
• In-depth knowledge of Old Mutual products, wealth platforms, and internal processes.

Skills

Adaptive Thinking, Analytics Software, Application Development, Business Intelligence (BI) Analysis, Computer Literacy, Database Reporting, Data Compilation, Data Controls, Data Modeling, Data Recovery, Evaluating Information, Gap Analysis, IT Architecture, Requirements Development, User Requirements Documentation

Education

• NQF Level 7 - Degree, Advance Diploma or Postgraduate Certificate or equivalent (Required)

Closing Date

11 September 2026 , 23:59

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

The Old Mutual Story!