Senior Experience Designer (UX)

The Rank Group; Cape Town; On-site; ZAR 600 000 - 800 000; Full time

Job summary

A leading gaming and entertainment company in Cape Town seeks a Senior Experience Designer to lead and create seamless, engaging experiences across their product ecosystem. The role involves guiding strategic design, mentoring other designers, and collaborating with cross-functional teams. Ideal candidates should have proven experience and a strong portfolio demonstrating end-to-end design skills, alongside excellent communication capabilities.

Benefits

Hybrid working options

Development opportunities

Leadership training

Cutting-edge industry certifications

Private medical insurance

Bonus schemes

Qualifications

• Proven experience designing holistic digital and service experiences.
• A portfolio that shows end-to-end thinking impact and strong execution.
• Excellent communication and facilitation skills, especially in cross-functional environments.
• Deep understanding of experience strategy, inclusive design, and evidence-based decisions.
• Ability to zoom in on interface detail and zoom out to service-level strategy with ease.

Responsibilities

• Lead end-to-end experience design across complex product and service areas.
• Partner with Product Managers to define customer problems, opportunities, and journeys.
• Map service ecosystems and align digital touchpoints to wider customer experience goals.
• Gather and translate user insight and behavioral data into strategic design outcomes.
• Champion accessibility, consistency, and inclusive design across the product portfolio.
• Contribute towards and help maintain multi-brand design systems.
• Support and mentor other designers, contributing to design ops and team maturity.

Skills

CSS

InVision

Balsamiq

HTML5

Information Architecture

UX

Usability

Wireframing

UI

Axure

Responsive Web Design

Sketch

Job description

Were looking for a Senior Experience Designer to lead the creation of seamless ethical and engaging experiences across our product ecosystem and brand portfolio. Youll guide discovery define service flows and help lead design strategy alongside product managers engineers and wider cross-functional stakeholders. Youll also play a key role in embedding experience-led thinking across teams and mentoring other designers.

Main Accountabilities & Responsibilities :

• Lead end-to-end experience design across complex product and service areas.


• Partner with Product Managers to define customer problems opportunities and journeys.


• Map service ecosystems and align digital touchpoints to wider customer experience goals.


• Gather and translate user insight and behavioural data into strategic design outcomes.


• Champion accessibility consistency and inclusive design across the product portfolio.


• Contribute towards and help maintain multi-brand design systems.


• Support and mentor other designers contributing to design ops and team maturity.

Qualifications :

• Proven experience designing holistic digital and service experiences.


• A portfolio that shows end-to-end thinking impact and strong execution.


• Excellent communication and facilitation skills especially in cross-functional environments.


• Deep understanding of experience strategy inclusive design and evidence-based decisions.


• Ability to zoom in on interface detail and zoom out to service-level strategy with ease.

#LI-Hybrid #LI-MN1

Additional Information :

Join us to unlock benefits and opportunities that will boost your career journey in a vibrant inclusive and fulfilling work environment so you can #BeYourself

is important... From hybrid working and colleague support networks to menopause support and weekly PepTalks were here for you.

Well also invest in your growth by providing development opportunities leadership training and cutting-edge industry certifications so you have the tools and resources to help you work win and grow with us.

Immerse yourself in new cultures and gain international exposure through our global business. Collaborate with colleagues from around the globe.

From pensions to bonus schemes and private medical insurance to life insurance weve got you covered.

Our benefits vary by brand and / or location. Please have a chat with your local Talent Acquisition specialist to find out whats in place in your location.

The Rank Group are committed to being an inclusive employer ensuring that we better understand and meet the needs and requirements of our candidates and customers.

We aim to do this by facilitating fair and equal access to our services. If you require a reasonable adjustment to be made please reach out to let us know ahead of your interview.

Remote Work : No

Employment Type : Full-time

Key Skills

CSS,InVision,Balsamiq,HTML5,Information Architecture,Ux,Usability,Wireframing,UI,Axure,Responsive Web Design,Sketch

Experience : years

Vacancy : 1