Senior Engineer -Khenya
Qualifications & Experience
- BSc in Computer Science / Information Technology
- 5-8+ years experience as a Systems Administrator
- SQL Certification (advantageous)
- Project Management Certification (recommended)
- Experience administering MS Windows Server environments
- Experience with EFT & eCommerce payment systems
- Proficient with ACIs Postilion EFT Transaction Switch suite: Real‑Time Framework (v4.x & 5.x)
- Post Office, PostCard, Portal, TermApp, Postilion Active‑Active
- Knowledge of payment card tech (EMV, magnetic stripe, contactless)
- Understanding of card types (debit, credit, pre‑paid, gift cards)
- Knowledge of Hardware Security Modules
- Experience with Postilion upgrades, migrations, monitoring, maintenance
- Strong understanding of ATM, POS & mobile transaction flows
- Familiar with PCI DSS, PA DSS & ISO8583 protocol
- Knowledge of 3rd party interfaces (Visa, Mastercard, UPI, Bankserv, etc.)
Key Responsibilities
System Configuration, Monitoring & Support
- Maintain and configure Postilion EFT systems
- Ensure SLA uptime targets are met
- Implement system changes under change control
- Monitor production systems and respond to alerts
- Manage EFT software installations and fault call allocations
- Define operational routines and service metrics
- Conduct routine audits and system maintenance
System Release & Testing
- Test and validate new system releases and updates
- Ensure accuracy of release / upgrade testing
Security Compliance
- Ensure full PCI and security task compliance
- Execute recurring security tasks (e.g. encryption key changes)
Cross-Functional Support
- Resolve customer queries and provide technical support
- Assist operations with environment prep for patching
- Specify, test, and implement new systems or upgrades
- Conduct disaster recovery planning and testing
Documentation & Capacity Planning
- Maintain up-to-date technical and DR documentation
- Forecast and plan system capacity accurately
Quality Assurance & Supervision
- Align test strategies with Postilion changes
- Supervise and QA junior engineer work
Client Communication
- Est technical communication with clients
- Provide clear and timely management / client feedback
Way of Work
- Ensure proper formatting, spelling, and professionalism in all documents
- Adhere to approval processes and meet all deadlines
Time‑Sheet Management
- Track time in Jira (Tempo), 8 hrs / day average
- Use accurate project codes
Business Risk Management
- Comply with company policies and procedures
- Complete all mandatory training
- Proactively raise business risks to manager