Senior Digital Sales specialist

Pty; Durban; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading materials science company is seeking a Senior Digital Sales Specialist. This dynamic role involves transforming customer engagement through digital channels, driving growth, and building lasting partnerships. The ideal candidate will have a Bachelor's degree, fluency in English, and a minimum of 3 years of relevant experience. This full-time position is based in Durban, South Africa and offers competitive pay and benefits.

Benefits

Competitive base pay and bonus opportunities

Benefits supporting physical, mental, financial, and social well-being

Flexible work arrangements and vacation

On-site fitness facilities and employee discounts

Qualifications

• Fluency in English (verbal and written).
• At least 3 years of relevant commercial experience.
• Sales experience is a plus.

Responsibilities

• Drive sales by building strong customer relationships through digital channels.
• Grow the portfolio and expand customer base.
• Lead price and volume negotiations with customers.
• Nurture viable leads into opportunities.
• Maintain critical commercial tools.
• Champion the adoption of new commercial tools and technologies.

Skills

Negotiation and sales tactics, including cold calling skills

Knowledge of P&SP products and applications

Business and financial acumen

Proactive, self-driven with an ownership mindset

Resilience and influential skills

Ability to prioritize and structure work and tasks

Strong teamwork skills

Tech-savvy and data-driven

Education

Bachelor's degree

Job description

At Dow, we believe in putting people first and are passionate about delivering integrity, respect, and safety to our customers, employees, and the planet.

Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We are a community of relentless problem solvers that offers daily opportunities to contribute with your perspective, transform industries, and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you're looking for a challenge and a meaningful role, you're in the right place.

Dow (NYSE: DOW) is one of the world's leading materials science companies serving customers in high-growth markets such as packaging, infrastructure, mobility, and consumer markets. Our global reach, asset integration, scale, focused innovation, leading business positions, and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 30 countries and employ approximately 36,000 people. Dow delivered sales of approximately $43 billion in 2024. References to Dow or the Company mean Dow Inc. and its subsidiaries. Learn more about us and our ambition to be the most innovative, customer-centric, inclusive, and sustainable materials science company in the world by visiting our website.

About you and this role

Are you passionate about digital innovation and customer engagement? We are looking for a dynamic and driven Senior Digital Sales Specialist to join our Packaging & Specialty Plastics division. In this role, you'll be at the forefront of transforming how we connect with customers, delivering a fully digitalized, seamless experience that drives growth and builds lasting partnerships. The portfolio you will manage spans a wide range of P&SP applications and markets, from food and industrial packaging to cosmetics, footwear, and building & construction.

Responsibilities

• Drive sales by building strong customer relationships through digital channels and virtual partnerships.
• Grow the portfolio and expand the customer base in alignment with strategic guidelines and product innovation initiatives.
• Lead price and volume negotiations with customers.
• Nurture viable leads into opportunities.
• Maintain critical commercial tools (forecast, pricing, CRM).
• Champion the adoption and improvement of new commercial tools and technologies.

Qualifications

• Bachelor's degree; fluency in English (verbal and written).
• At least 3 years of relevant commercial experience.
• Sales experience is a plus.

Your Skills

• Negotiation and sales tactics, including cold calling skills.
• Knowledge of P&SP products and applications.
• Business and financial acumen.
• Proactive, self-driven with an ownership mindset.
• Resilience and influential skills.
• Ability to prioritize and structure work and tasks.
• Strong teamwork skills, especially in remote and cross-functional collaboration.
• Tech-savvy and data-driven, early adopter of new technologies.

Additional Notes

• No relocation assistance is provided for this role.
• No company car is provided for this role.

Benefits - What Dow offers you

We invest in you. Dow offers comprehensive total rewards programs to manage all aspects of your well-being: pay, health, life, future, and bringing your background, talent, and perspective to work every day. We reward that commitment by investing in your total well-being.

Highlights include:

• Competitive base pay and bonus opportunities across global markets, with local incentives.
• Benefits and programs supporting physical, mental, financial, and social well-being.
• Retirement programs, employee stock purchase plans, student debt retirement savings match (U.S. only), and robust insurance packages.
• Opportunities for growth through training, mentoring, community involvement, and team building.
• Flexible work arrangements, vacation, parental leave, volunteer leave, and wellbeing resources.
• On-site fitness facilities, employee discounts, and location-specific perks.

About Dow

Dow (NYSE: DOW) is a leading materials science company serving high-growth markets globally. We operate in 30 countries, with approximately 36,000 employees and $43 billion in sales (2024). We are committed to inclusion, innovation, and sustainability, aiming to be the most customer-centric, inclusive, and sustainable materials science company in the world.

We are an equal opportunity employer and encourage all employees to bring their whole selves to work. Further information on our equal opportunity policies is available on our website.

Required Experience

Senior IC

Key Skills

Computer Hardware, Mac OS, Manufacturing & Controls, Root Cause Analysis, Windows, Customer Support, Remote Access Software, Operating Systems, Encryption, Remedy, Chemistry, Cerner

Employment Details

Type: Full-Time

Experience: [Specify years]

Vacancy: 1