Overview
CHEP helps move more goods to more people, in more places than any other organization on earth via our million pallets, crates and containers.
We employ approximately 13, people and operate in 60 countries.
Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.
What does that mean for you?
You'll join an international organization big enough to take you anywhere, and small enough to get you there sooner.
You'll help change how goods get to market and contribute to global sustainability.
You'll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals.
And you can maximize your work‑life balance and flexibility through our Hybrid Work Model.
Key Responsibilities
- Lead the identification of manual processes suitable for automation in collaboration with business teams, contributing to workflow enhancements and efficiency improvements.
- Lead the development, deployment, and testing of RPA solutions, working under the guidance of senior developers to ensure successful implementation.
- Monitor automated workflows post‑deployment, helping troubleshoot and resolve basic issues to minimize operational disruptions.
- Drive the standardization of automation processes, ensuring alignment with business requirements and contributing to scalable solutions.
- Maintain detailed documentation for automations, including process descriptions, outcomes, and potential improvements.
- Ensure adherence to quality assurance (QA) standards during the automation process, supporting the delivery of high‑quality, bug‑free solutions.
- Partner with internal stakeholders, including IT and business units, to ensure automations meet business needs and provide value.
- Support the setup and monitoring of alert systems to detect performance issues in automations, helping ensure smooth and uninterrupted operations.
Position Details
Senior RPA Developer – SSA (JHN / Durban) – 2 roles
Position Purpose: Responsible for the creation, design, development, and implementation of Robotic Process Automation (RPA) projects across the AMETA region, contributing to operational efficiency and process standardization.
Major / Key Accountabilities
- Assess and improve automation opportunities; evaluate business processes for RPA suitability and estimate development effort, ensuring alignment with finance and controllership objectives.
- Provide guidance on process improvements to enhance compatibility and effectiveness of automation tools.
- Design and develop scalable RPA solutions: create and maintain Solution Design Documents (SDDs), and build Blue Prism automations in accordance with agreed regional and CoE design standards and development best practices.
- Deliver and support automation projects: drive RPA solutions through testing, change management, and production readiness cycles, while providing operational support and managing virtual workforce performance.
- Work as an active member of a Scrum Agile team, participating in all Scrum ceremonies including daily standups, sprint reviews, and retrospectives to ensure collaborative and iterative delivery of automation solutions.
- Control and monitor production processes: oversee the execution of production processes in Blue Prism, ensuring stability, scalability, and adherence to service level agreements (SLAs).
- Manage robot scheduling, load balancing, and exception handling to maintain operational continuity.
- Ensure quality and continuous improvement: lead QA processes, investigate incidents and exceptions, and implement enhancements to improve automation reliability and business value.
- Lead hyper‑care activities post go‑live to ensure solution stability and smooth transition to business‑as‑usual operations.
- Enable knowledge sharing and capability building: mentor colleagues, develop technical documentation, and support cross‑skilling initiatives to build internal automation expertise.
- Participate in peer reviews of code and documentation to ensure consistency, quality, and adherence to development standards.
Experience
Experience developing RPA automations in Blue Prism (essential) and developing RPA automations for ERPs is desirable. Proven experience with stakeholder management and communication skills across diverse business functions. Experience working in Scrum Agile teams.
Developing for Microsoft Power Platform.
Proficient in Microsoft Power Platform, including Power Automate, Power BI and Power Apps.
Qualifications
- Information technology degree, or equivalent qualifications and professional experience.
- Blue Prism accreditation (desirable).
- Strong stakeholder engagement and communication skills across diverse business functions.
- Awareness of governance, compliance, and data privacy requirements in automation delivery.
- Ability to collaborate effectively across IT, business units, and transformation teams.
- Change management capabilities.
Equality and Diversity
We are an Equal Opportunity Employer. We are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing their potential. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, disability, or any other protected class.
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