Senior Data Scientist

Rmbwestport; Johannesburg; On-site; ZAR 800 000 - 1 200 000; Full time

Job summary

A leading financial services company in Johannesburg is looking for a Senior Data Scientist to design advanced analytical solutions that enhance customer engagement and business profitability across multiple African markets. The candidate will lead predictive modeling initiatives, develop segmentation strategies, and collaborate with various teams to deliver impactful insights. This role calls for a creative thinker who is keen on solving complex problems and driving customer value through innovative analytics.

Qualifications

• Experience in leading analytics initiatives and building models.
• Ability to translate business objectives into actionable models.
• Strong understanding of customer management strategies.

Responsibilities

• Design and implement analytical solutions for customer engagement.
• Lead analytics initiatives and model production for profitability.
• Collaborate with teams to embed insights into decision-making.

Skills

Predictive modeling

Machine learning

Data visualization

Segmentation strategies

Job description

Senior Data Scientist

Locations: Johannesburg
Time type: Full time
Posted on: Today
Application deadline: November 15

Job Description

To design and implement advanced analytical solutions that drive customer value management strategies across multiple African markets.

This role offers the opportunity to work in a fast-paced, innovative environment, solving complex problems and shaping how we engage customers through data-driven insights.

We need a self-starter who thrives on thinking creatively, challenges conventional approaches, and leverages advanced analytics to deliver measurable impact.

• Lead CVM analytics initiatives by building predictive and optimisation models that enhance customer engagement, retention, and profitability across African markets.
• Develop advanced segmentation and targeting strategies using statistical and machine learning techniques to personalise offers and campaigns.
• Translate business objectives into actionable CVM models, ensuring alignment with regional market dynamics and customer behaviours.
• Innovate in solution design, applying out-of-the-box thinking to create flexible, customised approaches for diverse African contexts.
• Productionise CVM analytics within approved architectures, ensuring models are scalable and integrated into operational systems.
• Analyse customer data to uncover patterns, predict churn, and identify monetisation opportunities that improve lifetime value.
• Collaborate with marketing, product, and data teams to embed CVM insights into decision-making and campaign execution.
• Visualise and communicate insights effectively to technical and non-technical stakeholders, influencing strategic decisions.
• Stay ahead of trends in CVM, predictive modelling, and automation to continuously improve customer experience and business outcomes.

Job Details

Take note that applications will not be accepted on the closing date and onwards; kindly submit applications ahead of the closing date indicated below.

All appointments will be made in line with FirstRand Group's Employment Equity plan.

The Bank supports the recruitment and advancement of individuals with disabilities. Candidates may disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless required by law to disclose it to other parties.