Senior CRM Executive

Aramex South Africa; Johannesburg; On-site; ZAR 600 000 - 800 000; Full time

Job summary

A logistics company is seeking a Senior CRM Executive located in Johannesburg. The role focuses on maintaining and growing client relationships, achieving revenue targets, and managing a team. Candidates should have at least 7 years of experience in the logistics industry and a bachelor's degree. A valid driver's license is also required. This is an exciting opportunity for a results-driven professional.

Qualifications

• Minimum 7 years corporate experience in client services.
• 7 years experience in Logistics and Supply chain industry.
• Valid Code 08 drivers license and own reliable transport.

Responsibilities

• Seek business opportunities to grow the portfolio.
• Build relationships with clients and staff.
• Achieve revenue targets and monitor competitor activity.
• Assist team in managing accounts and perform customer visits.

Skills

Customer Oriented

Data Analysis

Leadership Skills

Negotiation Skills

Problem Solving

Strategic Planning

Time Management

Education

Bachelors Degree or similar qualification

Matric (Grade 12)

Job description

Job title: Senior CRM Executive

Job Location: Gauteng, Johannesburg

Deadline: October 24, 2025

Responsibilities

• Seeking business opportunities to maintain and grow the assigned portfolio
• Build solid professional relationships with both the client and staff
• Achieve set revenue targets
• Monitor competitors activity
• Perform customer visits with your team
• Assist team in managing accounts under threat (where CRM manages more than one client)
• Day-to-day management of the team including implementation of policies and procedures
• Support and coach critical sales activities within the team
• Monitor overall sales activities, including revenue performance, visitations and prospecting
• Organize regular team meetings

Job Requirements - Experience and Education

• Minimum requirement is a Matric (Grade 12) qualification
• Bachelors Degree or similar qualification and / or experience
• 7 Years minimum corporate experience in client services
• 7 Years minimum experience within the Logistics and Supply chain industry
• Need to have worked for reputable corporates
• Proven track record of management and constant year on year growth with a high profile client portfolio
• Experience in presentation and negotiation of business solutions at senior management level
• Valid Code 08 drivers license and own reliable transport

Leadership Behaviors

Skills

• Customer Oriented
• Data Analysis
• Leadership Skills
• Negotiation Skills
• Problem Solving
• Strategic Planning
• Time Management
• Customer Service jobs