Senior Credit Controller

Icare24 Group; Cape Town; On-site; ZAR 500 000 - 700 000; Full time

Job summary

A healthcare staffing solutions provider is seeking a Senior Credit Controller in Cape Town. The role involves leading credit control activities, managing aged debt, and optimizing cash flow. Ideal candidates have a strong background in credit control within healthcare and are proficient in accounting software. The position offers a competitive salary and opportunities for career progression.

Benefits

Competitive salary and performance-related incentives

Dynamic and supportive working environment

Opportunities for career progression and professional development

Qualifications

• Proven track record in a senior credit control or accounts receivable role.
• Strong understanding of credit control procedures, debt recovery, and cash-flow management.
• Excellent communication and negotiation skills.

Responsibilities

• Lead the credit control function and manage payment plans.
• Analyse aged receivables ledger and initiate recovery actions.
• Prepare aged debt reports and cash-flow forecasts for management.
• Reconcile client accounts and investigate discrepancies.
• Collaborate with Sales and Operations teams to assess credit risk.

Skills

Credit control procedures

Debt recovery

Cash-flow management

Communication and negotiation

Analytical skills

Proficiency in accounting software

Education

Professional qualification in credit management or accounting (ACCA, CIMA, CICM)

Tools

Sage

Xero

Microsoft Excel

Job description

Job Title: Senior Credit Controller

Location: Cape Town

Job Type: Full-Time

Reports to: Head of Credit

Company: iCare24 Group

Immediate start available.

About iCare24 Group: iCare24 Group is a premier provider of healthcare staffing solutions throughout the UK, supplying skilled professionals to NHS Trusts, private hospitals, care homes, and other healthcare organisations. We are dedicated to excellence in service delivery and financial integrity, ensuring our clients and staff benefit from efficient, reliable processes.

Role Overview

We are seeking an experienced and detail-oriented Senior Credit Controller to join our Finance team. In this role, you will lead credit control activities, manage aged debt, and optimise cash flow to support our continued growth and operational efficiency.

Key Responsibilities

• Lead the credit control function, including monitoring customer accounts, chasing overdue invoices, and managing payment plans.
• Analyse aged receivables ledger daily and initiate appropriate recovery actions.
• Liaise with NHS health rosters and client finance departments to resolve disputes and ensure prompt payment.
• Prepare and distribute regular aged debt reports and cash-flow forecasts to senior management.
• Reconcile client accounts, investigate discrepancies, and implement corrective measures.
• Maintain accurate records of all communications and recovery actions in the credit control system.
• Collaborate with Sales, Operations, and Accounts teams to assess credit risk and establish suitable credit terms for new and existing clients.
• Mentor and support junior credit control staff, sharing best practices and driving process improvements.
• Ensure compliance with company policies, financial regulations, and GDPR requirements.

Requirements

• Proven track record in a senior credit control or accounts receivable role, preferably within healthcare or agency staffing.
• Strong understanding of credit control procedures, debt recovery, and cash-flow management.
• Excellent communication and negotiation skills, with the ability to build rapport at all levels.
• Proficiency in accounting software (e.g., Sage, Xero) and Microsoft Excel.
• Exceptional analytical skills and attention to detail.
• Ability to prioritise and manage multiple tasks to meet tight deadlines.
• A professional qualification in credit management or accounting (ACCA, CIMA, CICM) is desirable.

What We Offer

• Competitive salary and performance-related incentives.
• Dynamic and supportive working environment.
• Opportunities for career progression and professional development.

If you are a proactive and skilled credit control professional ready to make a significant impact on cash flow and financial performance, we'd love to hear from you. Apply now to join the iCare24 Group Finance team.