Senior Call Centre Sales Agent

The Legends Agency; Cape Town; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading recruitment agency is seeking a Senior Call Centre Sales Agent in Cape Town. This in-office role focuses on telesales, requiring strong communication skills and a proven sales track record. The successful candidate will manage leads, drive conversions, and achieve KPIs in a performance-driven environment. Candidates should have at least 2 years of experience, excellent communication abilities, and a proactive mindset. This position involves alternating shifts and weekend work.

Qualifications

• Minimum of 2 years of experience in telesales or call centre role.
• Proven success in achieving or exceeding sales targets.
• Confident, energetic, and self-motivated.

Responsibilities

• Make outbound sales calls and convert leads into customers.
• Communicate persuasively and professionally with clients.
• Maintain call accuracy and compliance standards.

Skills

Sales conversion skills

Strong communication skills

Objection handling

Customer engagement

Education

Matric certificate or higher

Job description

Senior Call Centre Sales Agent

Drive success through skilled B2C telesales in a professional call centre environment. Parow, Cape Town | R20,000 CTC/month | Alternating shifts (08:00am to17:00pm / 10:00am to19:00pm) | Every second weekend

About Our Client

Our client builds growth through human connection. Their Cape Town-based call centre combines technology and empathy to deliver impactful customer experiences. They invest in ambitious, hard-working people who take ownership of their results and thrive in performance-driven environments.

The Role: Senior Call Centre Sales Agent

This is an in-office telesales position focused on closing business-to-consumer deals. You'll manage qualified leads, engage prospects with professionalism, and help drive company growth through consistent conversion and customer engagement.

Key Responsibilities

• Make outbound sales calls and convert leads into customers.
• Communicate persuasively and professionally with potential clients.
• Manage objections effectively and close sales confidently.
• Maintain call accuracy, pacing, and compliance standards.
• Consistently meet and exceed individual and team KPIs.
• Provide excellent customer experience in every interaction.

About You

• Minimum of 2 years of experience in a senior telesales or call centre role.
• Matric certificate or higher qualification.
• Proven success in achieving or exceeding sales targets.
• Strong verbal and written communication skills.
• Confident, energetic, and self-motivated.
• Professional typing speed and attention to detail.
• Zero excuses mindset, reliable, driven, and adaptable.
• Willing to work alternate weekends and rotating shifts (08:00am to17:00pm / 10:00am to19:00pm).