Senior Call Centre Sales Agent

Job Placements; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A dynamic call centre company in Cape Town is seeking a Senior Call Centre Sales Agent. In this in-office position, you will manage qualified leads and drive company growth through effective telesales and customer engagement. The ideal candidate has at least 2 years of telesales experience, strong communication skills, and a proven record of meeting sales targets. This role includes alternating shifts and working weekends.

Qualifications

• Minimum of 2 years of experience in a senior telesales or call centre role.
• Proven success in achieving or exceeding sales targets.
• Strong verbal and written communication skills.

Responsibilities

• Make outbound sales calls and convert leads into customers.
• Communicate persuasively and professionally with potential clients.
• Provide excellent customer experience in every interaction.

Skills

Telesales experience

Communication skills

Sales target achievement

Customer engagement

Attention to detail

Education

Matric certificate or higher qualification

Job description

Overview

Senior Call Centre Sales Agent

Drive success through skilled B2C telesales in a professional call centre environment. Parow, Cape Town | R20,000 CTC/month | Alternating shifts (08:00am to 17:00pm / 10:00am to 19:00pm) | Every second weekend

About Our Client

Our client builds growth through human connection. Their Cape Town-based call centre combines technology and empathy to deliver impactful customer experiences. They invest in ambitious, hard-working people who take ownership of their results and thrive in performance-driven environments.

The Role: Senior Call Centre Sales Agent

This is an in-office telesales position focused on closing business-to-consumer deals. You\'ll manage qualified leads, engage prospects with professionalism, and help drive company growth through consistent conversion and customer engagement.

Key Responsibilities

• Make outbound sales calls and convert leads into customers.
• Communicate persuasively and professionally with potential clients.
• Manage objections effectively and close sales confidently.
• Maintain call accuracy, pacing, and compliance standards.
• Consistently meet and exceed individual and team KPIs.
• Provide excellent customer experience in every interaction.

About You

• Minimum of 2 years of experience in a senior telesales or call centre role.
• Matric certificate or higher qualification.
• Proven success in achieving or exceeding sales targets.
• Strong verbal and written communication skills.
• Confident, energetic, and self-motivated.
• Professional typing speed and attention to detail.
• Zero excuses mindset, reliable, driven, and adaptable.
• Willing to work alternate weekends and rotating shifts (08:00am to 17:00pm / 10:00am to 19:00pm).