Senior Business Process Analyst: Change & Optimization Lead

PwC - Global; Johannesburg; On-site; ZAR 550 000 - 780 000; Full time

Job summary

A leading professional services firm in Johannesburg seeks a Business Process Analyst at the Manager level. This role involves analysing and optimising internal processes and working closely with HR teams and stakeholders to implement changes effectively. Candidates must have a relevant bachelor’s degree and at least 5 years of experience in business process analysis. Strong analytical skills, communication proficiency, and familiarity with process modelling tools are essential. A commitment to continuous improvement and project support is expected.

Benefits

Professional development opportunities

Collaborative team environment

Qualifications

• Bachelor’s degree in Business Administration, Human Resources, or related field.
• Minimum 5 years’ experience in business process analysis.
• Proficient communication skills for workshops and stakeholder engagement.

Responsibilities

• Review and map HR and business-related processes for improvement.
• Collaborate with project managers on project scopes and deliverables.
• Capture business requirements and develop structured documentation.

Skills

Analytical mindset

Excellent communication

Project management

Stakeholder engagement

Education

Bachelor’s degree in Business Administration

Bachelor’s degree in Human Resources

Bachelor’s degree in Organisational Development

Tools

MS Visio

Lucid Chart

Job description

A leading professional services firm in Johannesburg seeks a Business Process Analyst at the Manager level. This role involves analysing and optimising internal processes and working closely with HR teams and stakeholders to implement changes effectively. Candidates must have a relevant bachelor’s degree and at least 5 years of experience in business process analysis. Strong analytical skills, communication proficiency, and familiarity with process modelling tools are essential. A commitment to continuous improvement and project support is expected.