Senior Business Analyst - Mine Monitoring and Control

HelloKindred; South Africa; Hybrid; ZAR 500 000 - 650 000; Full time

Job summary

A staffing company in South Africa is seeking a Business Analyst to evaluate and improve business processes in the mining industry. This hybrid role requires more than 5 years of experience and a technical degree, along with strong analytical and communication skills. If you are passionate about operational technologies and can work independently, apply now for this opportunity to impact the mining segment.

Qualifications

• More than 5 years of relevant experience.
• Knowledge of mining processes, systems, and tools.
• Familiarity with surface mining operations.

Responsibilities

• Evaluate and model business processes to identify improvements.
• Capture, analyze, and document business requirements.
• Support system configuration and operational adoption of OT solutions.
• Develop user-friendly documentation including How-To guides.
• Collaborate with technical teams to align technology solutions.
• Facilitate stakeholder engagement for project objectives.

Skills

Requirements analysis

Stakeholder engagement

Communication skills

Critical thinking

Organizational skills

Bilingual proficiency (English and French)

Education

BSc./BEng./BTech in Technical (STEM) field

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Job description

Company Description

HelloKindred are specialists in staffing marketing, creative and technology roles, offering a range of talent solutions that can be delivered on-site, remotely or hybrid.

Our vision is to make work accessible and people's lives better. We do this by disrupting traditional employment barriers - connecting ambitious talent to flexible opportunities with trusted brands.

Job Description

Anticipated Contract End Date/Length: December 2026

Work Set Up: Hybrid, with travel required.

Our client in the global professional services industry is looking for a Business Analyst to evaluate and model business processes, identify business problems and opportunities, and capture relevant business, functional, and non-functional requirements to support the deployment of mine monitoring and control Operational Technologies (OT) within the mining segment of the value chain. The role goes beyond traditional requirement gathering by actively supporting business stakeholders through system configuration, developing user-friendly How-To guides and knowledge articles, and ensuring a seamless transition for effective technology adoption. The position collaborates cross‑functionally with Solution Architects, Enterprise Architects, Data Architects, and Cybersecurity teams, serving as the voice of the business to ensure that technology solutions are designed and implemented with the end‑user in mind.

What you will do:

• Evaluate and model business processes to identify areas of improvement and optimization.
• Capture, analyze, and document business, functional, and non-functional requirements.
• Support system configuration and assist business users with operational adoption of OT solutions.
• Develop clear, user-friendly documentation including How‑To guides and knowledge articles.
• Collaborate with technical teams to align business requirements with technology solutions.
• Ensure seamless deployment and integration of mine monitoring and control technologies.
• Facilitate stakeholder engagement to align project objectives and expectations.
• Maintain compliance with standards and ensure smooth handover of deliverables.

Qualifications

• BSc./BEng./BTech in a Technical (STEM) field or equivalent experience (BTS) with mining experience.
• More than 5 years of relevant experience.
• Understanding of mining end‑to‑end value chain processes, systems, and tools.
• Knowledge of Mine Monitoring and Control Technologies (e.g., Collision Avoidance, Fleet Management, Payload Monitoring, Asset Management, Machine Guidance for Loading and Drilling).
• Familiarity with surface mining operations including drilling, blasting, hauling, and processing.
• Strong requirements analysis and documentation skills.
• Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
• Strong stakeholder engagement and communication skills.
• Critical and conceptual thinking.
• Excellent planning, organizational, and time management abilities.
• Proven experience leading successful projects and teams.
• Ability to work independently and act as a self-starter.
• Bilingual proficiency in English and French.

Additional Information

Candidates must be legally authorized to live and work in the country the position is based in, without requiring sponsorship.

We appreciate your interest in this opportunity. Please note only applicants selected for an interview will be contacted.

HelloKindred is proud to be an equal opportunity employer, committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity/expression, sexual orientation, national origin, disability, age, or veteran status.