Senior Business Analyst - Clearing

Paracon - Gauteng; Gauteng; Hybrid; ZAR 300 000 - 400 000; Full time

Job summary

A leading IT services provider in South Africa is looking for a Business Analyst to contribute to the IT departmental strategy and manage projects effectively. The role involves significant stakeholder engagement, budget management, and the need to adapt to organizational changes. Experience in business analysis and relationship management is essential. This is a hybrid role with a 12-month contract, offering a dynamic work environment.

Qualifications

• Experience managing relationships with stakeholders effectively.
• Ability to adapt to organizational changes.
• Skilled in conducting cost and benefit analyses.

Responsibilities

• Craft the IT departmental business plan.
• Manage allocated budget and provide recommendations.
• Conduct stakeholder analysis for new projects.

Skills

Relationship management

Business analysis

Stakeholder engagement

Job description

Job Purpose

Contribute to crafting of IT departmental business plan to ensure delivery of focus areas for the year in support of IT strategy. Apply cost effectiveness principles in planning and delivery to contribute to achievement of divisional financial targets. Provide relevant input into the formalisation of the divisional budget. Manage allocated budget by tracking costs and recommending solutions that meet critical business needs. Provide guidance to the business on best system solution selection to ensure fit to the client`s requirements and meet the future strategic objectives. Champion Business Analyst services with stakeholders. Observe and be involved in the day to day operations to understand the business domain and business needs and requirements of relevant stakeholders. Provide insight regarding BA methodologies and best practices to internal clients to enable a BA presence within the group. Maintain and build relationships with Business Owners to ensure the BA team is consulted and involved in initiatives that may require IT support. Determine business requirements and actively manage key projects to ensure expectations are met. Conduct Business Owner feedback sessions with every milestone phase of a project to inform business of progress, manage business expectation proactively and measure the effectiveness of Business Process Improvement. Build relationships with other IT teams, like Enterprise Architecture and other key counterparts. Ensure regular engagement (as needed) with all stakeholders to gain visibility and maintain relationships through networks utilising social media, attending and presenting at conferences and training interventions. Build strategic / Industry / Global network of thought leaders and relationships utilising social media, attending and presenting at conferences and training interventions. Meet stakeholder needs accurately by following the Business Analyst process flow methodology to maintain quality and consistency of service provided. Manage stakeholder relationships by communicating openly and honestly with regards to project status. Manage own delivery on multiple and / or complex projects against departmental delivery plan and set timelines, identify obstacles to delivery and take appropriate action where required. Receive request from business to start new project and conduct stakeholder analysis to clearly define the relevant people required for information gathering. Gather supporting information by holding interviews, conducting surveys, running workshops and reviewing existing documents and information. Draft a full system requirements plan to detail the activities and outputs. Execute the requirements plan in alignment with Software Development Lifecycle process to ensure compliance. Obtain system project classification by presenting the business requirement to the initiation forum. Conduct a cost and benefit analysis to assess the feasibility of the requirements. Produce a business case study by assessing solution options, considering costing and risks to formulate a recommendation. Support the business sponsor to develop and present the business case. Create the business requirements specification document to confirm clarity of business scope. Create the functional requirements specification document to translate the business requirements into functional requirements. Present functional requirements specification to all stakeholders to validate the requirements and solution. Recommend the most effective course of action after evaluating options against decision criteria. Provide regular feedback and progress to all stakeholders on current projects. Review the technical design specifications to check that all requirements are included. Review the test cases to ensure that it covers all scenarios related to the functional requirements. Assist the development team and testers to perform root cause analysis for any functional defects. Perform adhoc functional testing for quality assurance. Ensure correct utilisation of solution developed by creating user training manuals. Assist business by project co-ordination of deliverables for small initiatives. Proactively or by request identify obstacles to performance relating to process flow and identify opportunities for optimisation. Assist users in being effective by utilizing the new solution productively. Partner with the project manager / lead to contribute to the development of the Senior Business Analysts role and delivery plan to ensure a successful solution delivery output. Reduce time spent on projects by elicitation, analysis and optimisation of business requirements. Contribute to BA COE practice development by presenting courses to the team. Improve personal capability and professional growth relating to field of expertise, in line with the client`s objectives by discussing development needs and proposed solutions with management. Keep abreast of changes in legislation or standards by conducting research and utilizing networks. Up skill team and other professionals by sharing knowledge and research results. Epitomise living the company`s values, displaying professional conduct and adherence to required technical standards. Analyse, research, develop and implement improvement / innovative ideas and value adding solutions contributing to divisional and clients results.

Desired Experience & Qualification

Adapting behavior to meet major changes at work; Adapting to a major organizational change; Building and maintaining effective relationships with internal and external stakeholders; Evaluating resource allocation; Networking and building relationships; Establishing and maintaining collaborative relationships with peers / subordinates / managers.

Package & Remuneration

Please note that this is a Hybrid role, 2 days in the office, 12 Month contract.