Senior Business Analyst - 1 Year Contract - Hybrid

Progressive IT Resourcing; Bellville; On-site; ZAR 600,000 - 900,000; Full time

Job summary

A leading consulting firm is looking for a Senior Business Analyst in Western Cape, South Africa. You will support core teams, manage contracts, analyze business processes, and collaborate across projects. The ideal candidate has over 8 years of experience in financial services and strong skills in SQL and Excel. This role offers competitive compensation and is a one-year contract position.

Qualifications

• 8+ years' experience as a Business Analyst in Financial Services.
• Solid working knowledge of SQL.
• Extensive experience in data analysis.

Responsibilities

• Consult with business to identify problems and opportunities.
• Analyze and model business processes and data requirements.
• Collaborate with various teams for project execution.

Skills

Analytical skills

Customer service orientation

Agile Scrum experience

Leadership skills

Problem-solving ability

Education

IT Degree or related diploma

Project management qualification

Relevant Business analysis qualification

Tools

SQL

Advanced Excel

Atlassian tools (Jira, Confluence)

Job description

Overview

CAREER OPPORTUNITY: Our Client has a one year contract opportunity for a Senior Business Analyst. The role is embedded in one of their core teams and supports the company\'s strategic initiatives across inwards and outwards value streams.

ABOUT the project: The Team is responsible for maintaining and evolving the company\'s core contract management system, which governs all contracts, technical accounts, and processing. The system is central to Company operations.

• Contract Lifecycle Management: Creating, modifying, and terminating contracts across inwards, outwards, and industry portfolios
• Processing: Managing processes from initial loading to final payment authorization, including suspense account handling and underwriting confirmation
• Financial and Regulatory Reporting: Supporting actuarial pricing, reserve calculations, and compliance with internal audit and regulatory standards
• Data Integrity and Automation: Ensuring accurate ingestion of external files, maintaining party records, and automating internal covers for operational efficiency
• System Modernization: Preparing the platform for cloud migration, upgrading backend components, and aligning with Company Group cybersecurity standards

In addition to its core responsibilities, the team also supports various peripheral products:

• Quote: A quoting platform that facilitates deal structuring and pricing
• JDE Integration: Seamless financial processing and reconciliation between their new system and JDE systems
• Reporting Infrastructure: Currently supported via QlikView, with ongoing development of datamarts to enhance underwriting and finance operational reporting
• Process Optimization: A number of Lean Six Sigma process improvements are scheduled to begin in September
• Cloud Migration: The backend systems are actively transitioning to cloud-based architecture to improve scalability, performance, and maintainability

KEY RESPONSIBILITIES

• Consult with business to identify problems and opportunities
• Conceptualize solutions and develop business cases
• Analyze and model business processes and data requirements
• Validate that requirements and solutions meet strategic and project objectives
• Elicit, document, and maintain business and functional requirements across multiple projects
• Plan, structure and organize work to ensure successful, timely delivery and to preserve institutional knowledge
• Participate in QA, UAT, demos, and training
• Investigate production incidents and change requests
• Collaborate with project management, change management, training, design, development, and testing teams
• Comply with company policies, standards, and methodologies
• Stay current on industry trends in short-term insurance, reinsurance, and digital environments
• Contribute to monthly reporting and statistics

QUALIFICATIONS AND EXPERIENCE

• IT Degree or related diploma (e.g., B. Com Informatics, B.Sc. Comp Sci, B.Eng., or Act Sci major)
• Project management qualification
• Relevant Business analysis qualification
• 8+ years\’ experience as a Business Analyst in Financial Services servicing high-volume transactional software
• Solid working knowledge of SQL (read, execute SQL coding)
• Advanced Excel and Power Query experience
• Extensive experience in data analysis and visualization
• Applied working knowledge of Large Language Models (CoPilot, etc.)
• Familiarity with Atlassian tools (Jira, Confluence) advantageous
• Experience in agile environments (Scrum, product backlogs, user stories)
• UML and BPMN experience are essential
• Enterprise Architect and knowledge of CASE tools is essential
• Experience leading/mentoring a team of analysts
• Writing project concepts and proposals, building business models and roadmaps, writing business requirements and user stories
• Cost estimation, budget management, target setting, building business cases, defining benefits
• Requirements elicitation, workshop facilitation, conducting demos, and communication with stakeholders
• Building presentations, creating visual representations of requirements, architecture or designs, wireframes and prototypes, input to solution architecture
• Working with SDLC and agile methodologies in large complex projects, including experience with agile scrum, sprint planning, managing product backlogs, writing user stories, running inception phases, agile reporting
• Liaising and collaborating with project resources across multiple teams
• Understanding test methodology and providing input to test strategy, test plans, test cases and scenarios, user acceptance testing, setting up test data and test environments, review test results
• Desirable experience in short-term insurance or financial services industry
• Data analysis, defining data and analytics requirements and report writing
• Customer journey mapping, user impact analysis, or process modeling methodologies
• Managing projects and project management techniques
• Digital environment
• Defining standards, principles and new ways of working

BEHAVIOURAL COMPETENCIES AND SKILLS

• Able to build, translate, and share the direction, purpose and strategic goals of the organization to engage and motivate others
• Strong analytical and problem-solving ability
• Strong customer service orientation and collaborative interpersonal style
• Strong agile Scrum experience and the ability to leverage agile at scale, including tools and frameworks
• Strong leadership, negotiation and influencing skills
• Ability to work at conceptual and detailed levels with attention to project scope and strategic alignment
• Business acumen with thorough knowledge of business, process and tech environments
• Effective communication skills in business and technical terms
• Ability to facilitate workshops and translate business needs into clear requirements
• Ability to take ownership, lead and initiate action, and drive actions to completion
• Effective relationship building across stakeholder levels
• High self-motivation, calm under pressure, and passion for technology
• Ability to deal with conflict and complexity in a fast-paced environment
• Ability to plan, organize and manage own workload and timelines
• Emotional intelligence
• Team player who can work independently
• Learning orientation to stay aligned with trends in BA and IT

COMPETENCIES

• Client focus
• Cultivates Innovation
• Drives Results
• Collaborates
• Flexibility and adaptability
• Change leadership
• Trend Analysis
• Business Analysis
• Research
• Project Oversight
• Reporting and Administration

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