Senior BPO Ops Leader: Recruitment & HR Tech

Hire Hangar; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A recruitment firm is seeking a Senior BPO Operations Partner in Johannesburg to lead optimization of their offshore delivery hub. The ideal candidate will have proven experience in managing BPO operations, particularly in staffing and recruitment. This role requires adeptness in managing vendor relationships and driving operational excellence through the use of ATS/HRIS platforms. This is an excellent opportunity to leverage strategic skills in a dynamic work environment.

Qualifications

• Proven experience in building and managing BPO operations, particularly in staffing and recruitment.
• Adept at managing vendor relationships and driving operational excellence.
• Ability to utilize ATS / HRIS platforms for enhancing efficiency.

Responsibilities

• Lead optimization of the offshore delivery hub.
• Enhance operational efficiency and effectiveness.
• Utilize a strategic mindset to manage overall operations.

Skills

BPO operations management

Vendor relationship management

Operational excellence

Proficiency in ATS / HRIS platforms

Job description

A recruitment firm is seeking a Senior BPO Operations Partner in Johannesburg to lead optimization of their offshore delivery hub. The ideal candidate will have proven experience in managing BPO operations, particularly in staffing and recruitment. This role requires adeptness in managing vendor relationships and driving operational excellence through the use of ATS/HRIS platforms. This is an excellent opportunity to leverage strategic skills in a dynamic work environment.