Senior Banking Operations & Analytics Analyst

Profession Hub; Pretoria; On-site; ZAR 250 000 - 350 000; Full time

Job summary

A leading consulting firm is seeking a Senior Operations Analyst to provide crucial support to clients in Pretoria East. The ideal candidate will manage client Bank files and ensure timely processing of electronic files while addressing client queries. Candidates must possess a diploma in an administrative field along with a minimum of 5 years of relevant experience, particularly in the banking and insurance industry. This role requires strong communication and organizational skills in a fast-paced environment.

Qualifications

• 5+ years of experience in a similar role.
• Sound knowledge of the Bank and Insurance industry is a must.

Responsibilities

• Provide first-line support to clients on banking products.
• Process electronic files for clients.
• Take accountability for client Bank files.
• Identify and communicate problems to the Bank or technical team.
• Maintain effective system information.

Skills

Client support

Communication skills

Time management

Organizational skills

Presentation skills

Education

Diploma in an administrative field

Tools

MS Office (Word, Excel)

SQL

Job description

A leading consulting firm is seeking a Senior Operations Analyst to provide crucial support to clients in Pretoria East. The ideal candidate will manage client Bank files and ensure timely processing of electronic files while addressing client queries. Candidates must possess a diploma in an administrative field along with a minimum of 5 years of relevant experience, particularly in the banking and insurance industry. This role requires strong communication and organizational skills in a fast-paced environment.