Senior BA

Khonology (Pty) Ltd; Rosebank; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A digital services company is seeking a Business Analyst to collaborate with stakeholders in defining and documenting business requirements. You will work closely with product owners and development teams to create actionable user stories and facilitate workshops, ensuring that features deliver measurable business value. Strong Agile methodology knowledge and proficiency in JIRA and Confluence are essential. This role is based in Rosebank, Gauteng.

Qualifications

• Strong understanding of Agile methodologies.
• Proficiency in JIRA and Confluence.
• Excellent communication and stakeholder management skills.

Responsibilities

• Collaborate with stakeholders to gather, analyze, and document requirements.
• Translate business needs into user stories and acceptance criteria.
• Facilitate workshops to elicit requirements.

Skills

Agile methodologies

Communication skills

Stakeholder management

Digital banking experience

JIRA proficiency

Confluence proficiency

UX/UI principles

Education

Certification in Business Analysis

Certification in Agile methodologies

Tools

JIRA

Confluence

Job description

Khonology is a digital services company focused on software development, Application Support, data analytics and engineering.

Will work closely with product owners, developers, and stakeholders to define, analyse, and document features that deliver measurable business value.

Key Responsibilities

• Collaborate with stakeholders to gather, analyse, and document business and functional requirements.
• Translate business needs into clear, actionable user stories and acceptance criteria.
• Facilitate workshops, interviews, and discussions to elicit requirements and ensure alignment.
• Work closely with development teams to ensure features are implemented as intended.
• Continuously refine and prioritize the product backlog in collaboration with the Product Owner.
• Ensure traceability of requirements from conception through delivery.
• Support testing efforts by clarifying requirements and reviewing test cases.
• Monitor feature performance and gather feedback for future iterations.

Required Skills & Experience

• Strong understanding of Agile methodologies (Scrum, SAFe, etc.).
• Proficiency in tools like JIRA and Confluence.
• Excellent communication, facilitation, and stakeholder management skills.
• Ability to work independently and collaboratively in cross‑functional teams.
• Experience in digital banking or enterprise software environments.
• Familiarity with UX/UI principles and customer journey mapping.
• Certification in Business Analysis (e.g., CBAP, PMI‑PBA) or Agile (e.g., CSPO, SAFe Agilist).