Senior Associate, Internal Communications

HelloKindred; Wes-Kaap; Hybrid; ZAR 600,000 - 900,000; Full time

Job summary

HelloKindred is seeking a Senior Associate, Internal Communications to inspire and motivate employees around business goals, purpose, strategy, and culture. The role supports global teams across a hybrid work setup, delivering inclusive, audience-focused communications across digital and non-digital channels.

The candidate will drive data-driven approaches, collaborate across divisions, and help shape a streamlined annual internal communications strategy with a strong emphasis on engagement and

Qualifications

• Demonstrated ability to communicate complex information simply and clearly to diverse audiences.
• Excellent written and verbal communication skills.
• Proficiency in digital and non-digital communications channels.

Responsibilities

• Build and deliver internal communications for People, Operations, and Corporate Functions teams.
• Deliver communications aligned with global internal communications strategy and one-company story.
• Support leadership in developing annual internal communications plan per business area.
• Identify and manage self-service vs advisory communications activities.
• Collaborate with planning teams to manage communication activity and priorities.
• Create audience-focused, data-driven, omnichannel communications.

Skills

Communication skills

Written & verbal skills

Audience-centric communication

Data-driven communications

Omnichannel experience

Job description

Anticipated Contract End Date/Length: 6 months
Work Setup: Hybrid

Our client in the global professional services industry is looking for a Senior Associate, Internal Communications to join an expert internal communications team focused on inspiring and motivating employees around business goals, purpose, strategy, and culture. This role will support the People, Operations, and Corporate Functions teams across a global organisation, developing and delivering effective, inclusive, audience-centric communications across digital and non-digital channels.

The successful candidate will be a collaborative, modern, dynamic, and agile communications professional with a strong understanding of people performance, engagement, and change. The role requires a data-driven and omnichannel approach, the ability to work at pace, and the flexibility to collaborate across multiple business divisions and priorities.

What you will do:

• Build and deliver critical internal communications supporting People, Operations, and Corporate Functions teams and broader business outcomes.
• Deliver communications activity aligned with the global internal communications strategy, objectives, and one-company story.
• Support the Director and Senior Managers in developing a streamlined annual internal communications approach and supporting activities for each business area.
• Define clear delineation between self-service communications activities and areas requiring internal communications advice and support.
• Partner with the CAM planning team and use core internal communications planning tools to manage communication activity and priorities.
• Use available tools and technologies to create audience-focused, well-planned, data-driven, omnichannel, and effective communications.
• Identify and share ideas to improve communications approaches, processes, and outcomes.
• Interpret the impact and success of internal communications activities and apply insights to future work.
• Adapt ways of working across multiple divisions and collaborate in small groups to achieve common goals.
• Engage stakeholders in discussions to reach alignment on activities and communications that drive engagement and change.
• Develop new ideas and novel approaches to communication challenges.
• Prioritise activities effectively and contribute as part of a broader global internal communications network.
• Actively manage personal development and prioritise everyday learning as part of the role.
• Role-model organisational values through collaboration, communication materials, and day-to-day ways of working.
• Apply tone-of-voice guidelines and global internal communications principles, including the creation of inclusive and accessible communications.
• Identify, manage, and flag risks associated with internal communications activities.

• Demonstrated ability to communicate complex information simply and clearly to diverse audiences.
• Proven ability to prioritise effectively, flex across changing requirements, and maintain a strong focus on delivery excellence.
• Knowledge and understanding of business priorities and the ability to align communications with organisational objectives.
• Proven ability to act as a trusted advisor and adapt communication and collaboration styles to different stakeholders.
• Excellent written and verbal communication skills.
• Proficiency in digital communication channels and experience creating impactful content across digital and non-digital channels.
• Highly collaborative approach with a strong passion for people, engagement, and effective communication.
• Experience working in internal communications, corporate communications, employee engagement, or a related communications environment.
• Demonstrated ability to work effectively at pace within collaborative, cross-functional teams.
• Experience using data and insights to evaluate communications impact and inform future activity.
• Understanding of inclusive and accessible communications principles and practices.

All your information will be kept confidential according to EEO guidelines.

Candidates must be legally authorized to live and work in the country where the position is based, without requiring employer sponsorship.

HelloKindred is committed to fair, transparent, and inclusive hiring practices. We assess candidates based on skills, experience, and role-related requirements.

We appreciate your interest in this opportunity. While we review every application carefully, only candidates selected for an interview will be contacted.

HelloKindred is an equal opportunity employer. We welcome applicants of all backgrounds and do not discriminate on the basis of race, colour, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, or any other protected characteristic under applicable law.