Senior Assessor, Short Term Claims

Standard Bank Group; Roodepoort; On-site; ZAR 500 000 - 700 000; Full time

Job summary

A leading financial services provider in South Africa is seeking a Building Assessor to handle complex insurance claims. The ideal candidate will have a minimum of 5 years experience in the field and 3 years in the Short-Term Insurance Industry. Responsibilities include managing customer complaints and audits, ensuring proper policy interpretation. This role offers a full-time position and requires strong analytical skills.

Qualifications

• Minimum 5 years experience as a Building Assessor.
• At least 3 years experience in the Short-Term Insurance Industry.

Responsibilities

• Assess and adjust losses of complex claims.
• Manage contractor audits and customer complaints.
• Ensure correct interpretation of Homeowners insurance policy.

Skills

Developing Expertise

Upholding Standards

Team Working

Data Analysis

Education

First Degree in Business Commerce or Civil Engineering

Job description

Overview

To assess and adjust losses of complex claims for Standard Insurance Limited South Africa to deliver effective and efficient world class customer service and excel in operation financial and service requirements. To manage control and attend to contractor audits authorisations over-mandate upfront assessments customer complaints and enforce correct interpretation of the Homeowners insurance policy with panel service providers and clients.

Qualifications

Type of Qualification : First Degree

Business Commerce Civil Engineering Construction and Physical Planning

Experience Required : The job requires an incumbent with minimum 5 years experience as a Building Assessor. Minimum 3 years experience within the Short-Term Insurance Industry would be required.

Behavioural Competencies

• Developing Expertise
• Upholding Standards
• Adopting Practical Approaches
• Articulating Information
• Team Working
• Taking Action
• Checking Details
• Resolving Conflict
• Providing Insights
• Producing Output
• Meeting Timescales
• Managing Tasks

Technical Competencies

• Claims Knowledge and Management
• Client Acceptance & Review
• Insurance Principles
• Insurance Products & Services
• Quant Skills
• Risk Perception & Assessment
• Underwriting and Pricing Risk
• Underwriting Management

Remote Work

No

Employment Type

Full-time

Key Skills

Intelligence, Information Technology Sales, Accounts, Auto Parts, Data Analysis