Only applicants with prior banking experience will be considered for the role.
Role Overview
The main purpose of this position is to drive or lead the support, maintenance and enhancement of all Business Solutions and Technology (BSTD) applications to ensure systems availability, health and optimal performance.
Detailed Description
The successful candidate will be responsible for the following key performance areas:
- Drive or lead the monitoring of underlying environments (databases and application servers) to ensure capacity management, systems availability and optimal long-term performance.
- Ensure system availability, configuration, upgrades and general support for all BSTD applications.
- Drive enhancements of all BSTD applications through the installation of new features and by configuring solution architecture throughout the application lifecycle to ensure the delivery of new functionality.
- Provide guidance and technical input in the resolution of high-complexity issues across all BSTD applications.
- Lead engagements with cross-functional stakeholders and take responsibility for managing relationships.
- Keep abreast of industry best practices and technologies and lead the implementation thereof to optimise effective and efficient business applications.
- Impart knowledge of the technical environment to the system development team.
- Proactively identify and drive initiatives to ensure compliance and adherence to security and application standards across all BSTD applications.
- Identify and manage the mitigation of risks relating to the support of all BSTD applications.
- Provide reporting and recommendations on solution performance and system availability to senior management and relevant stakeholders.
- Assist and develop application technical specialists by providing technical guidance and assuring the quality of their outputs.
Requirements
- an Honours degree in Computer Science, Information Management, Information Technology (IT) or an equivalent qualification
- eight to ten years' experience in supporting, maintaining and enhancing IT business applications
- knowledge and skill in industry, organisational and business awareness
- knowledge and skill in quality assurance
- knowledge and skill in continual improvement
- knowledge and skill in continued learning and professional development
- knowledge and skill in business continuity and planning
- knowledge and skill in IT enablement planning
- knowledge and skill in IT transformation and innovation
- knowledge and skill in release management
- knowledge and skill in application design, configuration and development
- knowledge and skill in application support and maintenance
- knowledge and skill in infrastructure design and development
- knowledge and skill in systems integration
- knowledge and skill in workload estimation
- knowledge and skill in technical analysis
Salary
Total Cost to Company (CTC): Market Related