Senior Applications Functional Specialist

Femploy By Infinitecode; Pretoria; On-site; ZAR 600 000 - 800 000; Full time

Job summary

A leading consulting firm in Pretoria is seeking an experienced professional to lead a team in providing functional support for business applications. The role involves managing client relationships, driving functional analysis, and configuring complex business processes. Candidates must have an Honours degree and 8 to 10 years of relevant experience in business analysis or application support.

Qualifications

• 8 to 10 years' experience in business analysis or application support.
• Experience in project environments with software development and maintenance.
• Knowledge in business transformation and optimization.

Responsibilities

• Drive or lead a team in providing functional support.
• Manage relationships and client interfaces.
• Develop training manuals and present training courses.
• Configure complex business processes within a system.

Skills

Business analysis

Application support

Functional analysis

Project management

Quality assurance

Education

Honours degree in Business Administration, Computer Science, or Information Technology

Job description

Job Description

The main purpose of this position is to drive or lead a team in providing functional support to our clients business applications, with a focus on testing, analysis, configuration and general support.

Responsibilities

• Drive or lead a team in providing functional support to our client's users with a focus on testing, analysis, configuration, system setup and general support.
• Drive functional analysis initiatives or lead a team of analysts / a cross-functional team on multi-year / long cycle projects.
• Lead engagements with clients, taking responsibility for managing relationships and client interfaces.
• Develop a partnership role with business owners and interact with clients independently to define future business requirements, identify opportunities for optimization and propose and develop solutions.
• Support the relevant architect in defining, analyzing, and developing the business architecture, reference model, framework and implementation roadmaps required to enable the strategy.
• Manage change requirements and the supporting specifications and plan and coordinate user acceptance testing.
• Provide substantive input to support disciplines (e.g. systems development, project management, quality management and change management).
• Apply industry best practice to optimize effective and efficient business processes and procedures.
• Identify and register risks within their respective application's functional streams and manage risk mitigation.
• Develop system training manuals, training plans and present training courses in support of new initiatives.
• Configure complex business processes and tasks (where appropriate) within a system to improve and provide specialized functional support.
• Assure the quality of the work and outputs of application functional specialists.

Qualifications

To be considered for this position, candidates must be in possession of:

• An Honours degree (NQF 8) in Business Administration, Computer Science, Information Technology (IT) or an equivalent qualification.
• 8 to 10 years' experience in the business analysis / application support / project environment, including the development and maintenance of existing software in applications, as well as in functional and business analysis within the application implementation and / or support environments.

Additional requirements include knowledge and skill in:

• Industry, organizational and business awareness; quality assurance; continual improvement; continued learning and professional development; business transformation and optimization; elicitation techniques; business analysis practices, methodologies and tools; realization and testing practices; and IT domain management.