Senior Administrator

Exclusive Essentials; Gauteng; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A growing call center company in Rosebank is seeking a Senior Administrator to oversee critical administrative functions in a busy environment. The role demands strong organizational and communication skills, with responsibilities including managing tasks, supporting call center management, and ensuring efficient operation. Competitive salary and opportunities for professional growth are offered.

Benefits

Competitive salary package

Opportunities for professional growth

Supportive team culture

Qualifications

• Proven experience in senior administrative roles, preferably within call centres or customer service environments.
• Strong organizational skills and attention to detail.
• Excellent verbal and written communication skills.

Responsibilities

• Manage daily administrative tasks and support call centre management.
• Coordinate schedules, meetings, and maintain comprehensive records.
• Liaise between departments and assist with communication flow.

Skills

Organizational skills

Communication skills

Multitasking

Attention to detail

Tools

CRM systems

Microsoft Office

Job description

Senior Administrator – Call Center

Company: Exclusive Essentials

Location: Rosebank

Working Hours: Monday to Sunday, 08:00 AM – 05:00 PM (Rotational days off)

Remuneration: Competitive salary based on experience

Position Type: Full-Time

Are you organized, professional, and possess excellent communication skills?

Exclusive Essentials is seeking a reliable Senior Administrator – Call Centre to be the first point of contact and provide essential administrative support in our busy office environment.

About the Role

We are seeking a highly organized and experienced Senior Administrator to oversee administrative operations within our busy call centre.

The successful candidate will support management, coordinate communication across teams, and ensure smooth daily operations to enhance productivity and service excellence.

Key Responsibilities

• Manage daily administrative tasks and support call centre management.
• Coordinate schedules, meetings, and maintain comprehensive records using CRM and office software.
• Liaise between departments and assist with communication flow.
• Prepare reports and assist with data analysis for management review.
• Support recruitment, onboarding, and training activities as needed.
• Address and resolve administrative challenges proactively.
• Ensure compliance with company policies and standards.

Requirements

• Proven experience in senior administrative roles, preferably within call centres or customer service environments.
• Strong organizational skills and attention to detail.
• Proficient in CRM systems, Microsoft Office (Word, Excel, Outlook), and communication tools.
• Excellent verbal and written communication skills.
• Ability to multitask, prioritize, and work efficiently under pressure.
• High level of professionalism, confidentiality, and integrity.

What We Offer

• Competitive salary package.
• Opportunities for professional growth and development.
• Supportive team culture focused on collaboration and excellence.

To apply, please email your CV to: [email address]

Additional Details

• Experience: Call centre: 1 year (Preferred)
• Work Location: In person